PYMNTS Study

Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
January 27, 2022  |  Healthcare

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30% of Main Street Businesses Plan to Add Digital Wallet Payments
30% of Main Street Businesses Plan to Add Digital Wallet Payments
January 26, 2022  |  Digital Payments

Main Street businesses’ investment and upgrade plans suggest that they intend to capitalize on new opportunities to gain and service customers.  Get the Full Story Complete...

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When It Comes to Payments Fraud, Criminals Are Going Big
When It Comes to Payments Fraud, Criminals Are Going Big
January 26, 2022  |  Fraud Attack

Thirty percent of chief financial officers are responsible for their organization’s IT departments, but that doesn’t mean finance departments and IT operations are always working...

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25% of CFOs Update Forecasts on a Weekly Basis
25% of CFOs Update Forecasts on a Weekly Basis
January 26, 2022  |  B2B Payments

Chief financial officers (CFOs) and corporate treasurers view cash management as a pressing challenge, but only a fraction of them are using technology to improve...

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What Drives Customer Loyalty? Depends On The Merchant
What Drives Customer Loyalty? Depends On The Merchant
January 26, 2022  |  Loyalty & Rewards

While a majority of shoppers (80%) say they prefer to make purchases in physical stores, this doesn’t mean they’ll automatically be loyal to their local...

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Report: 70% of BNPL Users Would Use Bank Installment Options, if Available
Report: 70% of BNPL Users Would Use Bank Installment Options, if Available
January 26, 2022  |  BNPL

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80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
January 25, 2022  |  Retail

About eight out of 10 shoppers prefer to purchase grocery products and pharmaceutical products in physical stores, according to “Decoding Consumer Affinity,” a PYMNTS and Toshiba...

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Omicron Sparked Uptick in Telemedicine Services, eCommerce
Omicron Sparked Uptick in Telemedicine Services, eCommerce
January 24, 2022  |  Connected Economy

The intersection of the December 2021 holiday shopping season with the omicron variant of COVID-19 made for a digital surge in retail purchases and healthcare...

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The Universal Advantages of Digitization
The Universal Advantages of Digitization
January 24, 2022  |  CFO

Talk to companies of all sizes about digitizing their payments processes, and they’re likely to tell you they benefited from the experience. Get the Full...

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