PYMNTS Study

Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
January 10, 2022  |  Loyalty & Rewards

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‘High Tech’ Consumers Own an Average of 12 Devices
‘High Tech’ Consumers Own an Average of 12 Devices
January 09, 2022  |  Connected Economy

Over the past several months, we at PYMNTS have tracked the habits and tech preferences of several “connected personas” forming the bedrock of the connected...

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Fighting Fraudulent Transactions, By the Numbers
Fighting Fraudulent Transactions, By the Numbers
January 07, 2022  |  Fraud Prevention

In the fall of 2021, PYMNTS, working with the Mastercard affiliate Brighertion, interviewed dozens of banking executives to determine how acquiring banks use artificial intelligence...

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Four Questions to Ask About Instant Payment Innovation 
Four Questions to Ask About Instant Payment Innovation 
January 07, 2022  |  Faster Payments

The past decade has seen a revolution in digital payments, with treasurers working to make the payment process as frictionless as possible to develop robust...

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40% of Consumers Have a Negative View of the Economy
40% of Consumers Have a Negative View of the Economy
January 07, 2022  |  Consumer Finance

More consumers have a pessimistic outlook about the economy than did in May and, not surprisingly, fewer are optimistic. Get the Full Story Complete the...

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49% of Firms Experience Fewer Late Payments After Automating AR Processes
49% of Firms Experience Fewer Late Payments After Automating AR Processes
January 07, 2022  |  B2B Payments

Digitizing business-to-business (B2B) payments data and managing it via enterprise resource planning (ERP) systems can improve collections, days sales outstanding (DSO) and operations. Get the...

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Why Financially Worry-Free Consumers Still Want Alternative to Traditional Credit Cards
Why Financially Worry-Free Consumers Still Want Alternative to Traditional Credit Cards
January 06, 2022  |  Retail

Contrary to conventional wisdom, having good credit, an excellent FICO score, and financial stability may still not be enough for many consumers to take out...

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Chile: The Poster Child For Latin American Digital Payments 
Chile: The Poster Child For Latin American Digital Payments 
January 06, 2022  |  Digital Payments

With 73% of its people owning a bank account, Chile has the distinction of having the highest banked population in Latin America.  Get the Full...

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100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
January 06, 2022  |  eCommerce

Features that give consumers more control over their online shopping experience boost customer satisfaction, and merchants are giving shoppers more control by providing features that...

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