PYMNTS Study

80% of Consumers Interested in Self-Service Checkout, Two-Thirds Prefer It

80% of Consumers Interested in Self-Service Checkout, Two-Thirds Prefer It
80% of Consumers Interested in Self-Service Checkout, Two-Thirds Prefer It
September 14, 2021  |  Retail

As commerce skews ever digital, as we all get ever more used to doing things on our devices (by ourselves), the interest in trying something...

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55% of Consumers Are Too Scared to Store Their Payment Details Online
55% of Consumers Are Too Scared to Store Their Payment Details Online
September 13, 2021  |  Security & Fraud

The data breaches that have grabbed headlines and seemed to increase in frequency during the pandemic have kept consumers on their toes when it comes...

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New Study: Merchants Fight Subscription Fatigue With New Features, Flexibility
New Study: Merchants Fight Subscription Fatigue With New Features, Flexibility
September 13, 2021  |  Subscription Commerce

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New Data Cites Flexibility, Discounts As Top Retail Subscription Churn Fighters
New Data Cites Flexibility, Discounts As Top Retail Subscription Churn Fighters
September 13, 2021  |  Subscription Commerce

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71% of Healthcare Execs to Invest in AI Over the Next 3 Years
71% of Healthcare Execs to Invest in AI Over the Next 3 Years
September 10, 2021  |  Healthcare

The majority of health insurers’ fraud, waste and abuse (FWA) investigations take place after claims are paid, not before — and consumer payments can be...

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34% of Consumers Buy at Least Some of Their ‘Usual’ Groceries Online
34% of Consumers Buy at Least Some of Their ‘Usual’ Groceries Online
September 09, 2021  |  Retail

The continued shift toward digital commerce has changed the way we as consumers shop, pay and acquire the groceries we need to sustain us. Get...

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No Time to Wait: PYMNTS Data Show Consumers Eager to Skip Checkout Lines
No Time to Wait: PYMNTS Data Show Consumers Eager to Skip Checkout Lines
September 09, 2021  |  Retail

Call it a sign of the digital times, but new data show that in-store shoppers have come to expect digital features and a customer experience that are equivalent to what they’ve grown accustomed to when...

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Report: Offering BNPL Is Key to Unlocking Retail Spend for One-Quarter of US Consumers
Report: Offering BNPL Is Key to Unlocking Retail Spend for One-Quarter of US Consumers
September 09, 2021  |  Buy Now Pay Later

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