PYMNTS Study

PYMNTS Data Brief: 88 Pct Of SMBs Innovated For Pandemic — And Many Are Continuing
PYMNTS Data Brief: 88 Pct Of SMBs Innovated For Pandemic — And Many Are Continuing
June 09, 2021  |  Innovation

Small and medium-sized businesses (SMBs) took a beating from the pandemic, and things admittedly looked grim on Main Street in 2020. With COVID now in...

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NEW REPORT: 84 Pct Of Consumers Value Digital Security Over Checkout Friction When Shopping First Time Merchants
NEW REPORT: 84 Pct Of Consumers Value Digital Security Over Checkout Friction When Shopping First...
June 09, 2021  |  Commerce

Data security — and the robust infrastructure to support it — is much more than a barrier that can prevent costly cyberattacks. PYMNTS’ research shows...

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PYMNTS Data Brief: 88 Pct Of FIs Turn To AI For Post-Pandemic Credit Decisioning
PYMNTS Data Brief: 88 Pct Of FIs Turn To AI For Post-Pandemic Credit Decisioning
June 08, 2021  |  Artificial Intelligence

Credit risk decisioning is being called out as the biggest challenge facing banks and financial institutions (FIs) in a time of rebuilding. Banks and FIs...

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PYMNTS Brighterion Playbook: Banks And FIs Rethinking AI Use, Prioritizing People Over Profits
PYMNTS Brighterion Playbook: Banks And FIs Rethinking AI Use, Prioritizing People Over Profits
June 08, 2021  |  Artificial Intelligence

Not that long ago banks and financial institutions (FIs) made technology investments that typically put the company’s interests first and its customers’ second (or third)....

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NEW DATA: 79 Pct Of Lenders Prioritize Digital ID Security Ahead Of Acquiring New Customers
NEW DATA: 79 Pct Of Lenders Prioritize Digital ID Security Ahead Of Acquiring New Customers
June 07, 2021  |  Digital Identity

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New Research: US, UK Firms Assign Different Values To Cross-Border Innovations
New Research: US, UK Firms Assign Different Values To Cross-Border Innovations
June 04, 2021  |  Cross Border Commerce

What Winston Churchill was first to call “the special relationship” between the U.S. and the U.K. remains handy phraseology for the dealings of these nations,...

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NEW REPORT: Five Ways U.S. Banks Can Tap AI To Manage Credit Risk
NEW REPORT: Five Ways U.S. Banks Can Tap AI To Manage Credit Risk
June 03, 2021  |  Artificial Intelligence

Artificial intelligence (AI) has long since moved from the realm of science fiction to reality, with reports of new applications from transportation to cybersecurity seemingly...

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PYMNTS Pollinate Study: ‘Local Loyalty’ A Huge Worldwide Opportunity For Shoppers, Merchants
PYMNTS Pollinate Study: ‘Local Loyalty’ A Huge Worldwide Opportunity For Shoppers, Merchants
June 02, 2021  |  SMBs

Reconnoitering the levers and dials of experience as it relates to loyalty, PYMNTS researchers recently uncovered four distinct personas emerging post-pandemic. “Local shoppers” prefer intimate...

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Pandenomics Report Q2 2021: Optimism Is A Desirable Vaccine Side Effect
Pandenomics Report Q2 2021: Optimism Is A Desirable Vaccine Side Effect
June 02, 2021  |  Pandenomics

There’s a buoyant feeling on Main Street USA again — whether it’s in small towns or big cities — and optimism is an ideal counter to the...

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