PYMNTS Study

NEW DATA: It’s Personal: QSR Consumers Expect Customized Loyalty Programs
NEW DATA: It’s Personal: QSR Consumers Expect Customized Loyalty Programs
January 08, 2021  |  Restaurant innovation

The restaurant industry was quick to adopt the digital tools needed to stay in business as consumers moved away from in-restaurant dining to dining at...

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Key Checkout Features Separate Best From The Rest In eCommerce
Key Checkout Features Separate Best From The Rest In eCommerce
January 07, 2021  |  Checkout Conversion

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Buy Now, Pay Later Usage Reveals There’s Much More Still In-Store
Buy Now, Pay Later Usage Reveals There’s Much More Still In-Store
January 06, 2021  |  Buy Now Pay Later

eCommerce reigned supreme in 2020. On that point there’s little, if anything, to debate. The demise of physical retail, however, has almost certainly been overstated....

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Sweeping Bad Actors Out Of The Trusted Debit Space
Sweeping Bad Actors Out Of The Trusted Debit Space
January 05, 2021  |  Next-Gen Debit

Did you know that 80 percent of customers prefer debit cards for everyday purchases? Or that as the average customer spends up to 100 percent...

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B2B Payments 2021: Assessing The Gaps And Digital Opportunities
B2B Payments 2021: Assessing The Gaps And Digital Opportunities
January 05, 2021  |  B2B Payments

Most businesses strive to expand, but expansion can come with growing pains. It can be particularly challenging for growing businesses to manage payment flows. Having...

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Riding Real-Time Rails Into 2021
Riding Real-Time Rails Into 2021
January 04, 2021  |  Faster Payments

Real-time payments (RTP) are ready for their closeup, and decisions are happening behind the scenes now as banks and financial institutions (FIs) consider their RTP...

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New Digital Experiences Keep Credit Unions Relevant – And Then Some
New Digital Experiences Keep Credit Unions Relevant – And Then Some
December 31, 2020  |  credit union tracker

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. It was all on their timetable. Consumers waited on...

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Branch Banking Going Digital-First For Safety And Relevance
Branch Banking Going Digital-First For Safety And Relevance
December 31, 2020  |  Digital-First Banking

Here’s another icy factoid from the year of COVID: up to 20,000 bank branches are expected to close before the pandemic is declared done. It’s...

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Digital Payments Easing Pains For Hurting Medical And Dental Practices
Digital Payments Easing Pains For Hurting Medical And Dental Practices
December 29, 2020  |  Healthcare

In a time of mass illness and economic contraction, are doctors and hospitals feeling OK about payments? We hope so ­— but it takes more...

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