PYMNTS Study

Consumer Spending Preferences Define Borders Of The New Loyalty
Consumer Spending Preferences Define Borders Of The New Loyalty
December 16, 2020  |  Payment Methods

The name of the game in commerce today is loyalty — in many ways an intangible — and from banks to merchants to investors, a...

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Study: 67 Percent Of Main Street SMBs Say They’ll Do More Business Online Post-Pandemic
Study: 67 Percent Of Main Street SMBs Say They’ll Do More Business Online Post-Pandemic
December 16, 2020  |  Coronavirus

The first round of COVID-19 vaccinations are underway in the United States, and businesses are growing more optimistic about the future than they have been...

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Study: Manual AR Processes Slow Payments Collection By As Much As 67 Percent
Study: Manual AR Processes Slow Payments Collection By As Much As 67 Percent
December 15, 2020  |  B2B Payments

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Omnichannel Strategies Preserve The Best Of In-Branch And Digital-First Banking
Omnichannel Strategies Preserve The Best Of In-Branch And Digital-First Banking
December 15, 2020  |  Digital-First Banking

That banking customers migrated to smartphones and apps in droves as a matter of necessity is now a matter of history. Going forward, digital experience...

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Giving Voice To Disbursements Choice With Consumer Preference
Giving Voice To Disbursements Choice With Consumer Preference
December 15, 2020  |  Payments Innovation

“Consumers and microbusinesses receive their payments through a variety of options, but they do not always receive their disbursements through a method to their liking.”...

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BNPL Is Poised To Light Up The COVID Holidays With Affordability
BNPL Is Poised To Light Up The COVID Holidays With Affordability
December 15, 2020  |  Buy Now Pay Later

It’s hard to say which is the best part of buy now, pay later (BNPL). Let’s go with “pay later.” Get the Full Story Complete...

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An AI Blueprint For More Profitable Portfolios In 2021
An AI Blueprint For More Profitable Portfolios In 2021
December 14, 2020  |  Artificial Intelligence

Want to know what 10,000 U.S. consumers think about artificial intelligence (AI) as it relates to their financial lives? Just ask them, as was done...

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REPORT: Connected At Home: The Devices That Got Consumers Through 2020
REPORT: Connected At Home: The Devices That Got Consumers Through 2020
December 14, 2020  |  eCommerce

Consumers’ daily lives look very different now than they did just one year ago. So-called “office workers” no longer commute to offices or work traditional...

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Crypto, Kleptos And The Digital Identity Showdown
Crypto, Kleptos And The Digital Identity Showdown
December 11, 2020  |  AML

As goes banking, so goes fraud. It has ever been thus. Money laundering and terrorist financing also go on the list these days, perhaps like...

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