PYMNTS Study

60 Pct Of Millennials Increased Online, Mobile Banking Activity

60 Pct Of Millennials Increased Online, Mobile Banking Activity
60 Pct Of Millennials Increased Online, Mobile Banking Activity
August 26, 2021  |  Authentication

Financial institutions (FIs) want to keep customers loyal, cementing relationships that are already in place — while of course gathering new members onto their rosters....

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Two-Thirds of Main Street SMBs Got 2021 Sales Lift From Digital Payment Innovations
Two-Thirds of Main Street SMBs Got 2021 Sales Lift From Digital Payment Innovations
August 26, 2021  |  Economy

One in four. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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Most Consumers Overestimate Credit Scores But Still Want To Boost Them
Most Consumers Overestimate Credit Scores But Still Want To Boost Them
August 25, 2021  |  Consumer Finance

There can be a wide gap between perception and reality – in all facets of life, but especially when it comes to credit scores. Get...

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Voice Of Customer Solutions Use Clients’ Own Words To Drive Personalized Customer Experiences
Voice Of Customer Solutions Use Clients’ Own Words To Drive Personalized Customer Experiences
August 25, 2021  |  Banking

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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93 Pct Of Firms Digitizing AP/AR Functions
93 Pct Of Firms Digitizing AP/AR Functions
August 24, 2021  |  Payments Innovation

The roles and responsibilities of “C-suite” executives are changing on what seems like a daily basis amid the great digital shifts that companies large and...

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New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
August 24, 2021  |  CFO

March 2020 threw a wrench into the financial strategies of businesses across the globe, disrupting well-established norms in every area of their payments processes. Get...

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67 Pct Of Restaurants’ Orders Come Via Phone Or Digital Channels
67 Pct Of Restaurants’ Orders Come Via Phone Or Digital Channels
August 23, 2021  |  ResTech

Restaurants have pivoted through the past year and a half of the pandemic to embrace customers’ shifting preferences about how they want to order and...

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Report: Three-Quarters Of Younger Consumers Want Healthcare Payment Plans
Report: Three-Quarters Of Younger Consumers Want Healthcare Payment Plans
August 23, 2021  |  Healthcare

Today’s healthcare providers are finding that America’s millennials — the nation’s first digital natives who comprise the majority of its workforce and new parents —...

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