According to PYMNTS Intelligence, about half of chief marketing officers (CMOs) already use generative artificial intelligence (GenAI) for routine tasks. Still, only a relatively small...
Overpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements this year. The...
Merchants are increasingly recognizing the value of offering general-purpose credit card-linked installment plans. In fact, 37% of merchants now provide these installment plans at checkout....
Consumers are embracing digital wallets, and more than 70% of consumers globally now use one. In fact, many consumers have stored credentials and used a...
As more baby boomers and seniors go online to get their banking done — making payments, investing and paying bills or taxes — the fraudsters...
While 68% of U.S. consumers own general-purpose credit cards, 28% now carry specialized co-branded or store-issued cards, and the appeal of travel-related cards is strong....
Small- to medium-sized businesses (SMBs) in the transportation sector use instant payments more widely than other payment options. PYMNTS Intelligence finds that in the last...
As consumers look for ways to cut back their retail spending, many are willing to make sacrifices on product quality, but not when it comes...
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising...