PYMNTS Study

Older Shoppers Demand to See Installment Plan Options Before Checkout
Older Shoppers Demand to See Installment Plan Options Before Checkout
March 27, 2024  |  Payment Methods

The lion’s share of shoppers wants merchants to let them know what installment plan options are available before the checkout process even begins, and older...

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Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
March 26, 2024  |  Cross-border Payments

Many eCommerce merchants in the United States want to expand their businesses through cross-border sales, but cross-border transactions are not without pain points. Get the...

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New Data: Instant Disbursement Use Spikes 8X Since 2017
New Data: Instant Disbursement Use Spikes 8X Since 2017
March 22, 2024  |  Accounts Receivable

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97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
March 21, 2024  |  Retail

Because many consumers may still be smarting from last month’s 3.2% bump in inflation, they appear to be reluctant to shop for retail items. Get the Full Story...

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Are Brick-and-Mortar Bank Branches Cool Again?
Are Brick-and-Mortar Bank Branches Cool Again?
March 20, 2024  |  Banking

Digital banking is all the rage, right? Who can resist the convenience of using a bank app to balance accounts while waiting for the barista...

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Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
March 20, 2024  |  Loyalty & Rewards

Media and telecom organizations are working with payment facilitators (PayFacs), independent software vendors (ISVs) or marketplaces to make embedded finance part of their business models....

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Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
March 20, 2024  |  VISA

Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...

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Receipt Data May Be Key to More Efficient Customer Experiences
Receipt Data May Be Key to More Efficient Customer Experiences
March 19, 2024  |  Retail

Businesses looking to keep consumers coming back by offering the most efficient customer experience may want to look to receipt data, at least if financial...

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New Study Shows Big Gap Between Open Banking Interest and Use
New Study Shows Big Gap Between Open Banking Interest and Use
March 19, 2024  |  Payments Innovation

Open banking payments appeal to consumers. Nearly half of respondents in PYMNTS Intelligence’s latest study are highly willing to use them for at least one...

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