PYMNTS Study

Half of Discount Refill Subscribers Double Down
Half of Discount Refill Subscribers Double Down
February 08, 2024  |  Subscriptions

Once consumers get used to the subscribe-and-save model, many start piling these subscriptions on. Get the Full Story Complete the form to unlock this article...

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70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
February 05, 2024  |  Disbursements

For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain...

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Nearly Half of Credit Users Expect Higher Interest Rates in 2024
Nearly Half of Credit Users Expect Higher Interest Rates in 2024
February 03, 2024  |  Consumer Finance

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Consumers Want Their Personalized Loyalty Offers Delivered via Email
Consumers Want Their Personalized Loyalty Offers Delivered via Email
February 02, 2024  |  Loyalty & Rewards

As brands push communication through their mobile apps, consumers maintain that they would rather get their personalized offers through good, old-fashioned email. Get the Full...

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Half of Merchants Offering Installment Plans See Increased Chargebacks as Primary Pain Point
Half of Merchants Offering Installment Plans See Increased Chargebacks as Primary Pain Point
February 02, 2024  |  Buy Now Pay Later

Split-payment plans, or installment plans as they are more popularly called, have gained momentum in the consumer commerce space in recent years. Get the Full...

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Nearly 1 in 4 Consumers Look to Smaller Banks for Their Next Credit Card
Nearly 1 in 4 Consumers Look to Smaller Banks for Their Next Credit Card
February 02, 2024  |  Credit Cards

With extensive financial resources, widespread branch networks, and robust financial infrastructure, national banks wield considerable influence and dominance, particularly in the credit card industry. Get...

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Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
February 01, 2024  |  Consumer Payments

Consumers have developed an appetite for split-payment plans of all sorts. Also known as installment payment plans, these break up purchases into smaller, scheduled payments...

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Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
Big Spenders: Digital Wallet Users Spend 31% More When Buying Retail and Grocery Products
February 01, 2024  |  Digital Payments

Digital wallets, such as Apple Pay, Google Pay and PayPal, provide convenient and secure ways to complete online purchases. These wallets remove the cumbersome process...

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Older Consumers Seek Credit Card Rewards on Food Purchases but Not Much Else
Older Consumers Seek Credit Card Rewards on Food Purchases but Not Much Else
January 31, 2024  |  Loyalty & Rewards

When it comes to rewards preferences, older generations tend to want to receive perks for their grocery and restaurant spending, but they don’t necessarily want...

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