PYMNTS Study

Increasing Consumer Satisfaction Spurs Instant, Digital Payouts Across Sectors
Increasing Consumer Satisfaction Spurs Instant, Digital Payouts Across Sectors
December 29, 2023  |  Disbursements

Drawing insights from the “Generation Instant Series,” a collaboration with Ingo Money, PYMNTS Intelligence takes a look at instant payouts across the hospitality, gaming, rental...

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One-Third of US Healthcare Companies Fill Cash Flow Gaps With Bank Overdrafts
One-Third of US Healthcare Companies Fill Cash Flow Gaps With Bank Overdrafts
December 29, 2023  |  Healthcare

A corporate bank account overdraft happens when a business’ bank account has a negative balance, leading to the account holder incurring a debt. Get the...

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1 in 10 Consumers Use BNPL for Emergency Expenses
1 in 10 Consumers Use BNPL for Emergency Expenses
December 29, 2023  |  Buy Now Pay Later

Financial struggles are a constant challenge for those with limited access to credit, especially when unexpected emergencies arise. Get the Full Story Complete the form...

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Mid-Sized Firms Lag Enterprise Peers in Automating Payments and Receivables
Mid-Sized Firms Lag Enterprise Peers in Automating Payments and Receivables
December 29, 2023  |  Accounts Payable

More than 90% of mid-sized firms — those annually generating $3.5 million to $15 million in revenue — that plan to further automate their accounts...

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More Than Half of Consumers Say Personalized Offers Miss the Mark
More Than Half of Consumers Say Personalized Offers Miss the Mark
December 29, 2023  |  Retail

Personalized offers can be a game changer for merchants. Still, attempts that miss the mark have the potential to annoy and alienate potential customers. Despite...

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30% of Consumers Struggle to Access Credit Products
30% of Consumers Struggle to Access Credit Products
December 28, 2023  |  Loans

About 30% of consumers have low credit scores — 650 or less — that have denied them access to credit products. Get the Full Story...

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Financial Services Providers Use Gamification to Help Customers Manage Debt
Financial Services Providers Use Gamification to Help Customers Manage Debt
December 28, 2023  |  Debt

Most consumers are dealing with some level of debt. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Convenience Drives Retail Subscription Adoption in Q4
Convenience Drives Retail Subscription Adoption in Q4
December 28, 2023  |  Subscriptions

With convenience emerging as the primary motivation for retail subscription adoption, retailers are challenged to adapt their strategies to meet customer expectations and capitalize on...

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2023 in Review: Digital Wallets Emerge as Alternative Payment Method
2023 in Review: Digital Wallets Emerge as Alternative Payment Method
December 28, 2023  |  Mobile Wallets

In 2023, digital wallets such as Apple Pay and Google Pay gained popularity among consumers. Get the Full Story Complete the form to unlock this...

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