PYMNTS Study

40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
December 15, 2023  |  Authentication

In today’s digital era, banking customers are asserting more control over their financial security and no longer relying solely on their banks to protect their...

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Good vs. Bad: Fraud Losses at FIs Up 65% as Both Sides Turn to AI
Good vs. Bad: Fraud Losses at FIs Up 65% as Both Sides Turn to AI
December 14, 2023  |  Digital-First Banking

Fraud and financial crime remain challenging for financial institutions (FIs), even as fraud rates have remained high for many of them in 2023 relative to...

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Real-Time Payments Set to Replace Checks, ACH in the Manufacturing Industry
Real-Time Payments Set to Replace Checks, ACH in the Manufacturing Industry
December 14, 2023  |  Real-Time Payments

The manufacturing industry is on the verge of a major transformation in payment practices, PYMNTS Intelligence revealed. Get the Full Story Complete the form to...

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Consumers Look for Ways to Pay for Holiday Travel
Consumers Look for Ways to Pay for Holiday Travel
December 13, 2023  |  Travel Payments

Consumers are doing whatever they can to be able to travel this holiday season, from cutting back on other purchases to funding their expenses with...

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Main Street Small Businesses Sour on Near-Term Prospects and Credit Access
Main Street Small Businesses Sour on Near-Term Prospects and Credit Access
December 12, 2023  |  SMBs

Main Street small business owners anticipate limited wiggle room to boost prices, and they’re prepared to tap credit to help grapple with operating costs. Get...

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Brands Target Consumer Food Spend on Social Media
Brands Target Consumer Food Spend on Social Media
December 12, 2023  |  Social Commerce

Consumers are using social media to buy products, and apparel, beauty, and food and beverage are the three categories they shop the most. Get the...

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Wrong Product Info and Ratings Drive Auto-Fill Subscription Cancellations
Wrong Product Info and Ratings Drive Auto-Fill Subscription Cancellations
December 11, 2023  |  Subscriptions

Consumers may choose to use auto-fill subscriptions, but they have little tolerance for company mistakes. Get the Full Story Complete the form to unlock this...

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Property Managers Issuing Refunds via Instant Pay Have More Satisfied Tenants
Property Managers Issuing Refunds via Instant Pay Have More Satisfied Tenants
December 11, 2023  |  Money Mobility

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Manufacturers Favor Digital Giants Over Banks to Deliver Real-Time Payments
Manufacturers Favor Digital Giants Over Banks to Deliver Real-Time Payments
December 07, 2023  |  Faster Payments

The manufacturing sector is undergoing a significant transformation in its payment practices, with a growing emphasis on real-time payments. Get the Full Story Complete the...

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