PYMNTS Study

Retail Subscribers Like to Stick With What’s Familiar
Retail Subscribers Like to Stick With What’s Familiar
November 13, 2023  |  Subscriptions

When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...

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Grocery Shoppers Continue to Trade Down Despite Inflation Relief
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
November 13, 2023  |  Economy

In times of economic uncertainty and persistent inflation, consumers tend to stretch their budgets to the maximum, especially in essential categories like groceries. Get the...

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Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
November 13, 2023  |  Connected Economy

In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...

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Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

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1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
November 10, 2023  |  Faster Payments

As restaurants and others in the hospitality space look for ways to boost retention, PYMNTS Intelligence reveals that instant tip payouts can go a long...

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4 in 10 BNPL Shoppers Use It at Least Once a Month
4 in 10 BNPL Shoppers Use It at Least Once a Month
November 10, 2023  |  Buy Now Pay Later

Buy now, pay later (BNPL) has gained popularity in recent years among consumers and merchants alike. Get the Full Story Complete the form to unlock...

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1 in 3 Consumers Would Use Online Bank Transfers for Rewards
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
November 10, 2023  |  Loyalty & Rewards

Online bank transfers, also known as pay-by-bank transfers, can be used to pay recurring bills and are the third most frequently used for this purpose...

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Rural Consumers Shun Digital Healthcare Services
Rural Consumers Shun Digital Healthcare Services
November 10, 2023  |  Healthcare

The use of digital health and wellness tools has become increasingly important, proving particularly crucial in rural areas with limited brick-and-mortar healthcare facilities. Despite this,...

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BNPL Availability Doubles Among Subscription Commerce Providers
BNPL Availability Doubles Among Subscription Commerce Providers
November 09, 2023  |  Buy Now Pay Later

As consumers turn to buy now, pay later (BNPL) to be able to afford purchases that would otherwise be outside their budgets, subscription merchants are...

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