PYMNTS Study

IHOP Taps AI as Restaurants Race to Personalize Recommendations

IHOP Taps AI as Restaurants Race to Personalize Recommendations
IHOP Taps AI as Restaurants Race to Personalize Recommendations
August 24, 2023  |  Restaurant innovation

IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most...

READ MORE >
Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
Shein’s Forever 21 Returns Deal Spotlights Key Omnichannel Strategy
August 24, 2023  |  Retail

The recent news that Shein and Forever 21 are linking up to cross-sell underscores the importance of returns as part of the commerce continuum. Get...

READ MORE >
Real Estate Sector Falls Behind in Real-Time Payments Adoption
Real Estate Sector Falls Behind in Real-Time Payments Adoption
August 24, 2023  |  Real Estate

In today’s digital era, it seems almost quaint that an industry as essential as real estate relies so heavily on paper checks, given current rates...

READ MORE >
Manufacturers See Real-Time Payments Replacing Checks
Manufacturers See Real-Time Payments Replacing Checks
August 24, 2023  |  Real-Time Payments

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
High-Income Urban Consumers 25% More Likely to Live Paycheck-to-Paycheck Than Suburban Counterparts
High-Income Urban Consumers 25% More Likely to Live Paycheck-to-Paycheck Than Suburban Counterparts
August 24, 2023  |  Personal Finance

The ongoing cost-of-living crisis continues to affect consumers across the United States, and having higher incomes does not necessarily shield one from feeling the financial...

READ MORE >
Ongoing Restaurant Inflation Has Even Super Fans Cutting Back
Ongoing Restaurant Inflation Has Even Super Fans Cutting Back
August 23, 2023  |  Consumer Finance

As restaurant prices continue to rise, even the most enthusiastic diners are beginning to pull back on eating out and ordering in, PYMNTS research reveals....

READ MORE >
Home Is Where the Heart and the Connected Consumer Is 
Home Is Where the Heart and the Connected Consumer Is 
August 23, 2023  |  Connected Economy

Consumers’ move towards living more digitally connected lives continues to grow, with participation in the ConnectedEconomy™ experiencing an 8% year-over-year rise as of April. This surge...

READ MORE >
Middle-Class Crunch Leads to Consumer Cutbacks and Merchant Trade Downs 
Middle-Class Crunch Leads to Consumer Cutbacks and Merchant Trade Downs 
August 23, 2023  |  Consumer Finance

Consumers making between $50,000 and $100,000 may be caught in a middle-income “crunch” these days as inflation’s growth slows while still trending upwards, and real wages stagnate....

READ MORE >
Main Street Hospitality SMBs Most Optimistic About the Economy
Main Street Hospitality SMBs Most Optimistic About the Economy
August 23, 2023  |  SMBs

Across the United States, ongoing fears that the economy may still be running too hot remain elevated, with most Main Street small- to medium-sized businesses...

READ MORE >