QSR

QSR is the business-to-business magazine for the limited-service restaurant segment, which includes: quick-service (fast food), fast-casual dining, snack shops.

Source: qsrmagazine.com

Starbucks’ DoorDash Expansion Showcases Necessity of Omnichannel Availability for QSRs 
Starbucks’ DoorDash Expansion Showcases Necessity of Omnichannel Availability for QSRs 
January 17, 2023  |  Mobile Commerce

Starbucks’ DoorDash partnership, which came after years of the coffeehouse chain holding out, is expanding. The quick-service restaurant (QSR) giant first announced its deal with the aggregator in...

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Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
January 12, 2023  |  Restaurant innovation

Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both...

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40% of First-Time Diners Try Independent Full-Service Restaurants
40% of First-Time Diners Try Independent Full-Service Restaurants
December 29, 2022  |  Consumer Insights

When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). For the November edition of PYMNTS’ Restaurant Digital Divide study, “The 2022 Restaurant...

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Consumer Satisfaction With Food Pricing at QSRs Falls Again
Consumer Satisfaction With Food Pricing at QSRs Falls Again
December 21, 2022  |  Consumer Insights

Inflation-weary consumers are growing increasingly disappointed with quick-service restaurants’ (QSRs) food pricing. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...

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Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
Restaurants Weigh Margin-Boosting Benefits of Digital-Only Locations
October 25, 2022  |  Restaurant innovation

As restaurant brands around the world look to boost margins, many are turning to kiosks to dramatically reduce their labor needs. Quick-service restaurant (QSR) giant...

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The Three Things That Make a Good Fast Food Drive-Thru Great
The Three Things That Make a Good Fast Food Drive-Thru Great
October 11, 2022  |  Restaurant innovation

As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...

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Study Shows Over 77% of Restaurant Orders Are Still Done The Old-Fashioned Way
Study Shows Over 77% of Restaurant Orders Are Still Done The Old-Fashioned Way
September 28, 2022  |  Mobile Order Ahead

One might think that food aggregators were a huge share of the restaurant market — almost four in 10 consumers PYMNTS surveyed had used them...

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Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
September 16, 2022  |  Restaurant innovation

As quick-service restaurants (QSRs) rush to automate, their full-service restaurant (FSR) counterparts are forced to take a more nuanced view of innovation. While labor challenges...

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Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
September 06, 2022  |  Restaurant innovation

Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru...

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