QSRs

Consumers Brace to Cut Back on Restaurant Dining Over Holidays
Consumers Brace to Cut Back on Restaurant Dining Over Holidays
November 22, 2023  |  Consumer Insights

As the holiday season pressures budgets, most consumers plan to reduce their spending on restaurant dining. By the Numbers The PYMNTS Intelligence study “The Credit...

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Restaurant Subscriptions on the Rise as New Loyalty Models Emerge
Restaurant Subscriptions on the Rise as New Loyalty Models Emerge
November 22, 2023  |  Subscriptions

Increasingly, restaurants are finding ways to create recurring payment models to drive customer loyalty outside the typical points-per-dollar rewards program model. According to financial services...

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Mobile-Only Restaurants Rub Consumers the Wrong Way
Mobile-Only Restaurants Rub Consumers the Wrong Way
November 21, 2023  |  Consumer Insights

Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile...

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Taco Bell CDO: Short-Term Subscriptions Drive Long-Term Loyalty
Taco Bell CDO: Short-Term Subscriptions Drive Long-Term Loyalty
November 21, 2023  |  Subscriptions

As restaurants tinker with ways that they can use subscriptions to boost customer loyalty, Taco Bell is finding that offering short-term menu item “passes” can...

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Curbside Pickup Leads the Restaurant Industry’s Digital Shift
Curbside Pickup Leads the Restaurant Industry’s Digital Shift
November 20, 2023  |  Restaurant innovation

As restaurants increasingly adopt tech features, curbside pickup is proving to be the most common digital offering. By the Numbers Most restaurants now offer curbside...

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QSRs Add Voice AI, but Consumers Aren’t Biting
QSRs Add Voice AI, but Consumers Aren’t Biting
November 20, 2023  |  Today In Data

Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a...

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Middle-Income Consumers Most Likely to Seek Restaurants Digitally
Middle-Income Consumers Most Likely to Seek Restaurants Digitally
November 16, 2023  |  ResTech

As restaurants look to boost their digital placements to draw new customers, PYMNTS Intelligence found that the most likely to be on the lookout in...

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Taco Bell Launches Nacho Fry Subscription as Restaurants Tap Memberships
Taco Bell Launches Nacho Fry Subscription as Restaurants Tap Memberships
November 14, 2023  |  Subscriptions

Following on the success of its limited-time taco subscriptions, quick-service restaurant (QSR) giant Taco Bell is expanding the model beyond just tacos. The restaurant chain...

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‘Friends’ Central Perk Coffeehouse Opens as Brands Look for Consumer Connections
‘Friends’ Central Perk Coffeehouse Opens as Brands Look for Consumer Connections
November 14, 2023  |  Restaurant innovation

Warner Bros. Discovery is becoming the latest company to open a themed restaurant to deepen consumers’ connection with their brands, bringing a “Friends”-themed coffeeshop to...

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