QSRs

Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
Starbucks’ New CEO Faces ‘Achilles Heel’ of Mobile Ordering
August 18, 2024  |  ResTech

Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new...

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4 in 10 Independent Restaurants Use Real-Time Payments
4 in 10 Independent Restaurants Use Real-Time Payments
August 15, 2024  |  Real-Time Payments

The restaurant industry faces financial strain due to inflation and economic downturns, with sales growth projections for 2024 cut to 3.8% from earlier estimates. As...

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New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
New Starbucks CEO Brian Niccol Brings Innovative Track Record to QSR Environment
August 13, 2024  |  Personnel

Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard...

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Starbucks Appoints Chipotle Head Brian Niccol as CEO
Starbucks Appoints Chipotle Head Brian Niccol as CEO
August 13, 2024  |  Personnel

Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped...

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Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
Cost-Conscious Consumers’ Demand for Discounts Fuels Digital Growth Across Retail
August 12, 2024  |  Loyalty & Rewards

As consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail categories are seeing increased engagement with their loyalty programs. Sportswear...

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From Travel to Coffee to eCommerce, Consumers are Pulling Back
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024  |  Retail

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...

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Grubhub VP Says in-App Wallet Could Boost Average Check
Grubhub VP Says in-App Wallet Could Boost Average Check
August 09, 2024  |  Aggregators

As aggregators look to drive spending despite consumers’ belt-tightening behaviors, Grubhub is using new digital features to drive up check sizes. The company announced earlier...

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Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  artificial intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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Wendy’s Purchasing Co-op to Deploy Palantir’s AI-Powered Supply Chain Solutions
Wendy’s Purchasing Co-op to Deploy Palantir’s AI-Powered Supply Chain Solutions
August 07, 2024  |  Artificial Intelligence

Wendy’s Quality Supply Chain Co-op (QSCC), a purchasing cooperative that services more than 6,400 Wendy’s restaurants in the United States and Canada, teamed with Palantir...

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