Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic,...
Fast-food chain White Castle is set to expand the use of artificial intelligence (AI)-powered ordering. The restaurant had already been offering that capability at some...
As Domino’s entry into third-party marketplaces poses a threat to other pizza quick-service restaurants (QSRs) on these platforms, Pizza Hut maintains that it has the...
Toast is looking to move beyond its roots as a restaurant point-of-sale (POS) provider. The company debuted Toast Catering & Events, a new tool integrated...
Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are...
Restaurant.com has launched a new mobile app that helps users explore, discover and enjoy a wide selection of dining options. The new app provides access...
As restaurants look to find the right balance of automation and face-to-face service, Jet’s Pizza is seeing its voice order-taking robot take off. The company shared Tuesday...
McDonald’s is leveraging social media to bring younger consumers into the fold, following on the success of its “Grimace’s Birthday” push with more digital events. The...
Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. In an interview with PYMNTS following...