QSRs

Chipotle Woos Gen Z With Investments in ESG-Focused Startups
Chipotle Woos Gen Z With Investments in ESG-Focused Startups
March 23, 2023  |  Investments

Chipotle’s venture fund is backing startups focused on local food and sustainability, courting young consumers. Cultivate Next, the arm of the fast-casual giant that invests...

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Aggregators Like DoorDash Lure High Earners With Creative Offers
Aggregators Like DoorDash Lure High Earners With Creative Offers
March 21, 2023  |  Aggregators

In a year where consumers are cutting costs at every corner, it may have been reasonable to assume that food-focused aggregators have seen their heyday....

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Subway Relaunches ‘Footlong Pass’ Subscription to Drive Customer Loyalty
Subway Relaunches ‘Footlong Pass’ Subscription to Drive Customer Loyalty
March 20, 2023  |  Subscriptions

Following a successful run last year, Subway is bringing its footlong sandwich subscription back. The multinational quick-service restaurant (QSR) giant, which has close to 37,000...

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PYMNTS Intelligence: Technology Can Help Restaurants Through the Current Crisis
PYMNTS Intelligence: Technology Can Help Restaurants Through the Current Crisis
March 10, 2023  |  Restaurant innovation

As many industries embraced modern payments systems and other digital capabilities in recent years, the restaurant industry largely lagged behind. This changed, however, during the pandemic as restaurants were...

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Kiosks Challenge Fast-Casual Brands to Weigh Convenience vs Service
Kiosks Challenge Fast-Casual Brands to Weigh Convenience vs Service
March 01, 2023  |  ResTech

As self-service expands, fast-casual chains are considering which tradeoffs on service they’re willing to make. In an interview with PYMNTS, Quick Chadwick, chief marketing officer...

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Inflation Boosts Restaurant Pickup Adoption for QSR Customers
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
February 28, 2023  |  Consumer Insights

As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...

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52% of Diners Would Order More Pickup If Offered Discounts
52% of Diners Would Order More Pickup If Offered Discounts
February 27, 2023  |  Mobile Order Ahead

As restaurants look to drive adoption of pickup channels, PYMNTS research finds discounts are key. For PYMNTS’ February study, “Connected Dining: Rising Costs Push Consumers...

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Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
February 27, 2023  |  Restaurant innovation

Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...

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Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
February 24, 2023  |  Delivery

As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies...

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