QSRs

Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
November 01, 2022  |  ResTech

Restaurant technology has become dramatically more sophisticated in the past few years, but certain kinds of venues have been largely left behind in the industry’s...

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Restaurants Outpace Aggregators 2-to-1 in Online Ordering
Restaurants Outpace Aggregators 2-to-1 in Online Ordering
October 31, 2022  |  Delivery

In the battle for digital orders, restaurants are way ahead of third-party aggregators. By the Numbers Research from this month’s edition of PYMNTS’ Restaurant Digital...

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McDonald’s Touts Two-Thirds Engagement Rate Among Loyalty Members
McDonald’s Touts Two-Thirds Engagement Rate Among Loyalty Members
October 27, 2022  |  Loyalty & Rewards

On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on...

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Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
Chipotle Upgrades Geo-Tracking to Blend Digital and Physical Experience
October 25, 2022  |  Earnings

Chipotle is souping up its mobile app with better geo-tracking features to improve customers’ mobile experience and drive the adoption of digital pickup. On a...

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ASAP.com Expands Office Delivery Amid Rising Battle for Workday Lunch
ASAP.com Expands Office Delivery Amid Rising Battle for Workday Lunch
October 21, 2022  |  Delivery

Emerging on-demand delivery service ASAP.com announced Thursday (Oct. 20) the launch of home and office delivery in New York City. As workers return to their...

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Consumers Pick Chain Restaurants When They Want to Spend Less
Consumers Pick Chain Restaurants When They Want to Spend Less
October 20, 2022  |  Consumer Insights

Food prices may be weighing heavy on consumers’ minds across the board, but when it comes to using prices to stand out from the competition,...

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SpotOn Adds Event Capabilities as POS Providers Compete to Do It All
SpotOn Adds Event Capabilities as POS Providers Compete to Do It All
October 20, 2022  |  ResTech

SpotOn is looking to set its restaurant point-of-sale (POS) offerings apart with increasingly comprehensive solutions, most recently announcing Tuesday (Oct. 18) the launch of Experiences...

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Grubhub Sees Traction From Partnerships as Parent Swings to Profitability
Grubhub Sees Traction From Partnerships as Parent Swings to Profitability
October 19, 2022  |  Partnerships

Restaurant aggregator Grubhub, the third-most popular in the United States, is looking to gain on its competitors by leveraging partnerships with major companies, and so...

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Millennials Like QR Code Menus. Others? Not so Much
Millennials Like QR Code Menus. Others? Not so Much
October 18, 2022  |  ResTech

Many restaurants continue to leverage QR code menus to bring more efficiency to the dining experience, but by doing so, they risk alienating consumers of...

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