QSRs

Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
January 31, 2022  |  Loyalty & Rewards

Recent PYMNTS research reveals that the digital shift in 2020 — when consumers began to do more online than in store — has had a...

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Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
Burton’s Grill and Bar on How Technology Can Help Restaurants Meet Customers’ Digital Expectations
January 28, 2022  |  Restaurant innovation

QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, John Haggai...

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McDonald’s Leverages Loyalty Personalization to Combat Aggregators
McDonald’s Leverages Loyalty Personalization to Combat Aggregators
January 27, 2022  |  Earnings

In just half a year since its loyalty program’s nationwide launch, quick-service restaurant (QSR) giant McDonald’s is already becoming a leader in the space, leveraging...

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QSRs Use Order Throttling, Automation to Help Staff Balance Dine-In, Digital Orders
QSRs Use Order Throttling, Automation to Help Staff Balance Dine-In, Digital Orders
January 27, 2022  |  Restaurant innovation

Online meal ordering hit the market years ago, but COVID precautions and restrictions drove an influx of consumers to digital channels to satisfy their cravings....

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Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
Today in Food Commerce: McDonald’s Trolls Elon Musk; Gopuff Preps for IPO
January 26, 2022  |  Restaurant innovation

Today in food commerce, a joke tweet from McDonald’s at Elon Musk presents unexpected consequences for cryptocurrency holders, and Gopuff teams up with major banks...

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Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
Portillo’s Reimagines Its Restaurants for the Mobile-Order Future
January 26, 2022  |  ResTech

Where in the early months of the restaurant industry’s digital shift, online and physical purchasing channels remained largely separate, today digital technologies are transforming restaurants’...

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Pizza Hut Tests Fully Robotic Restaurant, Portending the Vending Machine-ified Future of the Pizzeria
Pizza Hut Tests Fully Robotic Restaurant, Portending the Vending Machine-ified Future of the Pizzeria
January 26, 2022  |  Restaurant innovation

When it comes to pizza, consumers may be ready for robotic restaurants. Pizza Hut now has a fully automated location at a mall in Bnei...

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For Restaurants, Aggregators are a Double-Edged Sword
For Restaurants, Aggregators are a Double-Edged Sword
January 25, 2022  |  Delivery

Delivery aggregators boomed in popularity during the COVID pandemic and have continued to pick up steam. Recent research found that 11 million consumers in the...

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Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
Restaurant Roundup: Friendly’s to Open Fast-Casual Concept; Starbucks Reverses Course on Vax Mandate
January 21, 2022  |  Restaurant Roundup

With consumers’ digital ordering habits proving sticky almost two years after the initial outbreak of the pandemic, brands are readjusting to the new normal. Massachusetts-based,...

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