Nearly 75 percent of Americans have used a restaurant drive-thru since the start of the pandemic, up 43 percent from April 2020. Ninety percent of...
Virtual kitchens are growing in reach. Where once the launch of a single new ghost kitchen was something to be talked about, nowadays restaurants are...
Doughnut chain Krispy Kreme announced Tuesday (June 1) that it had filed paperwork for its proposed initial public offering (IPO) with the U.S. Securities and...
Even the most occasional restaurant customer has a sense of how difficult the pandemic has been for restaurants — one need only walk down Main...
Restaurants have changed in the last 15 months, and so have consumers. What people are looking for from their restaurant experience has been shaped by...
At a time when restaurants are seeking a bigger share of consumers’ digital spending, new research suggests well-oiled loyalty programs can be a game-changers when...
It’s official: drive-thrus are having their moment. First Pizza Hut announced it would be adding “Hut Lane” mobile order-ahead service to 1,500 locations, then drive-thru...
It wasn’t long ago that the ghost kitchen concept – and even the term – didn’t exist. But today, after 14 months of pandemic-related lifestyle...
Multifactor authentication (MFA) can stop more than 99 percent of cyberattacks directed at quick-service restaurants (QSRs) — so long as customers are ready to make...