QSRs

Deep Dive: Cybercrime Rises As Consumers Migrate To Digital Food Ordering Amid Pandemic
Deep Dive: Cybercrime Rises As Consumers Migrate To Digital Food Ordering Amid Pandemic
July 14, 2020  |  Mobile Order Ahead

Consumers are still staying home and avoiding in-person activities during the pandemic, prompting continued growth in online shopping. Conservative estimates in mid-March — even before...

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Retail’s Responses And Adaptations To The Pandemic  
Retail’s Responses And Adaptations To The Pandemic  
July 13, 2020  |  Today In Data

Quick-service restaurants (QSRs) and other food service companies are quickly changing their operations during COVID-19. A number of these enterprises are putting new technologies into...

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Taco Bell’s Approach To Fostering Customer Loyalty And Fighting Fraud
Taco Bell’s Approach To Fostering Customer Loyalty And Fighting Fraud
July 13, 2020  |  Mobile Order Ahead

Offering fast and seamless mobile apps with integrated loyalty programs was once enough for quick-service restaurants to ace the mobile ordering experience. But QSRs must...

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New Report: Why Taco Bell Says Personalization Is The Key To Acing The Mobile Order Ahead Experience
New Report: Why Taco Bell Says Personalization Is The Key To Acing The Mobile Order...
July 10, 2020  |  Mobile Order Ahead

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and...

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How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
June 19, 2020  |  Restaurant innovation

Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...

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NEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge
NEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge
June 18, 2020  |  Restaurant innovation

The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...

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Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud
Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud
June 16, 2020  |  Mobile Order Ahead

Social media engagement plays a central role in modern restaurants’ daily business, with eateries using platforms like Facebook, Twitter and Instagram to advertise new menu...

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Sensory CEO: Voice Technology Is About To Make Itself Heard
Sensory CEO: Voice Technology Is About To Make Itself Heard
June 11, 2020  |  Voice Activation

To say that voice technology is having its moment in the global pandemic’s aftermath isn’t quite accurate. The sector has actually been having its moment...

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QSR Orders Have Gone Digital And Fraudsters Want A Piece Of The Pie
QSR Orders Have Gone Digital And Fraudsters Want A Piece Of The Pie
May 29, 2020  |  Fraud Prevention

If you were to hop into a time machine and take a look at the quick-service restaurant (QSR) space a mere five years ago, the...

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