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Tipping can account for as much as 60% of a restaurant worker’s wages, so how and when those funds find their way into the worker’s...
Fast-casual brand Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is testing artificial intelligence (AI) voice ordering technology at...
Amid ongoing food price inflation, many restaurants are finding that their loyalty programs are their best tool to combat trade-down to grocery, enabling them to...
With inflation and unleashed summer travel demand putting the hurt on weakened paychecks, more consumers — especially younger demos — dined out for a better...
Calling in via phone may not be the speediest or most efficient way of placing a restaurant order, but for many consumers, it is still...
It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one...
As food prices rise around the world, Singapore-based Southeast Asian super app Grab is looking to maintain demand for its restaurant delivery offerings while simultaneously...