Restaurants

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Automated Food Preparation Expands Amid Consumer Concerns
Automated Food Preparation Expands Amid Consumer Concerns
December 13, 2023  |  ResTech

Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations....

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Instacart Partners With Sharebite to Target Corporate Food Spend
Instacart Partners With Sharebite to Target Corporate Food Spend
December 12, 2023  |  Delivery

Instacart is targeting employers’ office snack budgets, as aggregators compete for businesses’ food spending. On Tuesday (Dec. 12), meal benefits platform Sharebite announced a partnership...

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Aggregators Pushed Beyond Food Delivery to Reach Consumer Spend in 2023
Aggregators Pushed Beyond Food Delivery to Reach Consumer Spend in 2023
December 11, 2023  |  Aggregators

In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty. DoorDash Taps Card-Linked...

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Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
December 08, 2023  |  Consumer Finance

A recent report by PYMNTS Intelligence has shed light on a growing trend among consumers — they are tipping less this year. The “Tipping Over:...

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McDonald’s Taps Generative AI as Restaurants Turn to Automation
McDonald’s Taps Generative AI as Restaurants Turn to Automation
December 08, 2023  |  ResTech

McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business.  The quick-service restaurant...

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SoundHound Pays $25 Million for Restaurant AI Firm SYNQ3 
SoundHound Pays $25 Million for Restaurant AI Firm SYNQ3 
December 07, 2023  |  Acquisitions

SoundHound is acquiring SYNQ3, a company providing restaurants with voice artificial intelligence (AI). “The deal will make SoundHound the preeminent U.S. provider of voice AI for restaurants, significantly extending...

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McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
December 07, 2023  |  Loyalty & Rewards

With quick-service restaurants (QSRs) increasingly pushing their digital loyalty programs to gain valuable customer data, McDonald’s is aiming to add 100 million new members in...

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1 in 3 Restaurant Customers Want Card-Linked Rewards
1 in 3 Restaurant Customers Want Card-Linked Rewards
December 06, 2023  |  Consumer Insights

As restaurants and aggregators alike look to drive adoption, PYMNTS Intelligence suggests that card-linked offers can go a long way. By the Numbers The October...

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Dave & Buster’s Digitizes in-Store Experience as Restaurants Increase Tech Presence
Dave & Buster’s Digitizes in-Store Experience as Restaurants Increase Tech Presence
December 06, 2023  |  ResTech

Dave & Buster’s is looking to embed mobile engagement into every part of the in-store experience, as full-service restaurants (FSRs) increasingly find ways to digitize...

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