Restaurants

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Subway Relaunches Loyalty Program as QSRs Drive Digital Orders
Subway Relaunches Loyalty Program as QSRs Drive Digital Orders
September 08, 2023  |  Restaurant Roundup

This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...

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Grubhub Adds On-Demand Drivers as Aggregators Vie for Restaurants’ Loyalty
Grubhub Adds On-Demand Drivers as Aggregators Vie for Restaurants’ Loyalty
September 07, 2023  |  Delivery

As aggregators compete to woo restaurants, Grubhub is offering more flexible features. The Chicago-based food delivery platform announced Thursday (Sep. 7) the launch of a new...

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Chamberlain Coffee: Gen Z Doesn’t Want to Wait Around for Their Java
Chamberlain Coffee: Gen Z Doesn’t Want to Wait Around for Their Java
September 07, 2023  |  eCommerce

As direct-to-consumer (D2C) coffee brands look to capture the loyalty of Generation Z, Chamberlain Coffee is finding that the more work they remove from the brewing process,...

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37% of Consumers Say Cost a Factor in Buying Ready-to-Eat Meals Over Takeout
37% of Consumers Say Cost a Factor in Buying Ready-to-Eat Meals Over Takeout
September 07, 2023  |  Restaurant innovation

With the advent of remote work, limited time and the increasing demand for convenience, ready-to-eat meals have experienced a surge in popularity among consumers.  Cost,...

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Disney Leverages Restaurants to Draw Consumers Back to Parks
Disney Leverages Restaurants to Draw Consumers Back to Parks
September 06, 2023  |  Restaurant innovation

In an effort to combat the challenges that economic pressures have posed for Disney’s U.S. resorts, the media giant is looking to its restaurant offerings...

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Half of Restaurant Customers Used BNPL to Pay for Their Meal
Half of Restaurant Customers Used BNPL to Pay for Their Meal
September 05, 2023  |  Buy Now Pay Later

Restaurants may be benefitting from consumers’ willingness to use buy now, pay later (BNPL), but the popularity of this payment method belies a larger challenge...

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Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
Aggregators and Restaurants Wrestle Over Delivery Economics as Consumers Bail
September 05, 2023  |  Delivery

As restaurants and aggregators jockey over delivery revenue, consumers are increasingly finding that the fees and upcharges on these platforms are not worth the price....

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Ex-Uber CEO Travis Kalanick’s CloudKitchens Cuts Staff
Ex-Uber CEO Travis Kalanick’s CloudKitchens Cuts Staff
September 05, 2023  |  Startups

Ghost kitchen startup CloudKitchens has reportedly fired staff and closed warehouses to shrink expenses. The apparent cuts at the company — led by Uber co-founder and ex-CEO Travis Kalanick...

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1 in 6 Consumers Exclusively Order From Restaurants Digitally
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023  |  Consumer Insights

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. By the Numbers...

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