Restaurants

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Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics
Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics
July 24, 2023  |  ResTech

As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect,...

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DoorDash Adds Self-Serve Integration Onboarding as Aggregators Compete on Selection
DoorDash Adds Self-Serve Integration Onboarding as Aggregators Compete on Selection
July 21, 2023  |  Aggregators

As restaurant aggregators race to offer consumers with the widest range and highest quality of options, DoorDash is looking to make it easier for restaurants...

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Ghost Kitchen Customers Have a Need for Speed
Ghost Kitchen Customers Have a Need for Speed
July 19, 2023  |  Consumer Insights

Defenders of the ghost kitchen model overwhelmingly tout one key benefit — the speed that these virtual brands can offer. By the Numbers For PYMNTS’...

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Toast Reverses Course on $0.99 Consumer Fee Following Restaurant Outcry
Toast Reverses Course on $0.99 Consumer Fee Following Restaurant Outcry
July 19, 2023  |  ResTech

Well, that was quick — less than a month after sharing that it would add a $0.99 fee for consumers on online orders of $10...

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Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

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McDonald’s Australia Opens Fries-Only Pop-Up as Fast Food Goes Niche
McDonald’s Australia Opens Fries-Only Pop-Up as Fast Food Goes Niche
July 18, 2023  |  Restaurant innovation

“Would you like fries with that?” is a question you won’t hear at McDonald’s Australia’s new pop-up shop, a fries-only restaurant. This concept may be...

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Paytronix Appoints Board Member Jeff Hindman as New CEO
Paytronix Appoints Board Member Jeff Hindman as New CEO
July 18, 2023  |  Personnel

Paytronix has appointed industry veteran and current board member Jeff Hindman as its new CEO. Hindman succeeds the company’s founder and current CEO, Andrew Robbins, who will assume the...

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Chipotle CTO: AI Could Transform Everything From Food Prep to Dishwashing
Chipotle CTO: AI Could Transform Everything From Food Prep to Dishwashing
July 17, 2023  |  ResTech

At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges....

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Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
July 15, 2023  |  SMBs

Loyalty to ice cream? That seems like a task many would be willing to take on. But what if you lack the recognition of a...

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