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Costco Leverages Prepared Food Demand to Drive Memberships Amid Inflation
Costco Leverages Prepared Food Demand to Drive Memberships Amid Inflation
March 02, 2023  |  Retail

Costco is drawing in customers amid inflation by meeting their demand for more affordable restaurant alternatives. On a call with analysts Thursday (March 2) discussing...

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Kroger Gains Share From Restaurants as Consumers Rethink Food Spending
Kroger Gains Share From Restaurants as Consumers Rethink Food Spending
March 02, 2023  |  Earnings

Kroger is leveraging consumers’ inflation anxieties to capture spending that would otherwise go to restaurants. The nation’s leading pure-play grocer said on a call with...

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Kiosks Challenge Fast-Casual Brands to Weigh Convenience vs Service
Kiosks Challenge Fast-Casual Brands to Weigh Convenience vs Service
March 01, 2023  |  ResTech

As self-service expands, fast-casual chains are considering which tradeoffs on service they’re willing to make. In an interview with PYMNTS, Quick Chadwick, chief marketing officer...

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Inflation Boosts Restaurant Pickup Adoption for QSR Customers
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
February 28, 2023  |  Consumer Insights

As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...

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52% of Diners Would Order More Pickup If Offered Discounts
52% of Diners Would Order More Pickup If Offered Discounts
February 27, 2023  |  Mobile Order Ahead

As restaurants look to drive adoption of pickup channels, PYMNTS research finds discounts are key. For PYMNTS’ February study, “Connected Dining: Rising Costs Push Consumers...

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Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
February 27, 2023  |  Restaurant innovation

Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...

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Inflation Prompts Renewed Focus on Restaurant Technology
Inflation Prompts Renewed Focus on Restaurant Technology
February 27, 2023  |  ResTech

As food prices rise, restaurants are being challenged to digitize or face mounting costs. In an interview with PYMNTS, Tim McLaughlin, CEO of Arlington, Virginia-based...

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Restaurant Delivery on the Rise as Pickup Falls
Restaurant Delivery on the Rise as Pickup Falls
February 24, 2023  |  Delivery

Diners order far more pickup than delivery, but PYMNTS research shows delivery is gaining ground. The Context Restaurant aggregators are doing everything in their power...

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Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
February 24, 2023  |  Delivery

As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies...

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