As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted...
A sluggish job market and ongoing layoffs could bring relief to restaurants and other hourly wage industries struggling to stay fully staffed. That’s according to...
McDonald’s will reportedly cut or reorganize its workforce as the fast-food giant looks to expand. That expansion, CEO Chris Kempczinski told the Wall Street Journal...
As restaurants look to distinguish useful innovation from flashy technology, Chipotle is testing extended reality (XR). Stephanie Perdue, vice president of brand marketing at the...
Aggregators closed the gap last year as they competed with restaurants for diners’ digital spending. By the Numbers Specifically, aggregator adoption saw a modest rise...
Restaurants could have an opportunity to edge out third-party aggregators for food delivery. The PYMNTS “12 Months of the ConnectedEconomy™” report examined the digital engagement of...
With 2022’s economic challenges, restaurants’ period of unchecked digital growth has come to an end. By the Numbers Research from PYMNTS’ recent study “12 Months...
As restaurants’ inflationary challenges continue, many are shifting focus from long-term bets to immediate practical solutions. In an interview with PYMNTS, Rick Stanbridge, executive vice...
Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue,...