Restaurants

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Cracker Barrel Pursues Young Diners With Double Portion of Loyalty
Cracker Barrel Pursues Young Diners With Double Portion of Loyalty
December 02, 2022  |  Loyalty & Rewards

When it comes to attracting young restaurant customers, digital rewards are essential Cracker Barrel said. The restaurant and country store chain, which has more than...

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Virtual X Kitchen CEO Tells Restaurants Not to Be Afraid of Raising Prices
Virtual X Kitchen CEO Tells Restaurants Not to Be Afraid of Raising Prices
December 02, 2022  |  Restaurant innovation

The fear of alienating customers may be keeping independent restaurants from increasing prices. As they struggle to balance the need to drive sales, to maintain...

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PepsiCo: Ghost Kitchens Need Better Menu Storytelling to Build Trust
PepsiCo: Ghost Kitchens Need Better Menu Storytelling to Build Trust
November 30, 2022  |  Restaurant innovation

Without physical spaces to establish trust, ghost kitchens must work harder to build customer relationships. In an interview with PYMNTS, André Moraes, senior director of...

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DoorDash Staff Cuts Underscore Consumer Delivery Pullback
DoorDash Staff Cuts Underscore Consumer Delivery Pullback
November 30, 2022  |  Delivery

DoorDash is the latest casualty of surging costs and changing consumer tastes. As reported Wednesday (Nov. 30), the food delivery aggregator said it was laying...

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Returning Diners Spend $15.80 Less per Order Than First-Timers
Returning Diners Spend $15.80 Less per Order Than First-Timers
November 29, 2022  |  Consumer Insights

Restaurants looking to boost average order value may want to look beyond their loyal customers. New findings in this month’s edition of “The 2022 Restaurant...

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Chipotle Leverages Mobile Pickup to Skirt Drive-Thru Regulations
Chipotle Leverages Mobile Pickup to Skirt Drive-Thru Regulations
November 29, 2022  |  Restaurant innovation

By limiting the experience to mobile pickup, Chipotle is bringing its “Chipotlanes” to non-drive-thru locations. In an interview with PYMNTS, Chipotle Chief Development Officer Tabassum...

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Target’s Curbside Pickup Pact With Starbucks Demonstrates Cross-Selling Potential
Target’s Curbside Pickup Pact With Starbucks Demonstrates Cross-Selling Potential
November 28, 2022  |  Partnerships

Target is adding Starbucks products to its curbside pickup business. The retail giant stated Wednesday (Nov. 23) that is expanding its rollout of the option...

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Aggregators’ Global Growth Compromised by Rising Inflation and Competition
Aggregators’ Global Growth Compromised by Rising Inflation and Competition
November 28, 2022  |  Aggregators

Food delivery services around the world are pulling out of regions and cutting staff. These moves come as global inflation and increased competition make the...

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Restaurants Step Up Rewards as Consumers Pull Back
Restaurants Step Up Rewards as Consumers Pull Back
November 28, 2022  |  Loyalty & Rewards

As restaurants try to prevent inflation-concerned consumers from trading down, many brands are becoming more aggressive in their rewards and deal offers in an effort...

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