ResTech

Digital Ordering: Do It Right, Or Not At All

Digital Ordering: Do It Right, Or Not At All
Digital Ordering: Do It Right, Or Not At All
August 03, 2017  |  ResTech

Digital ordering is a win for everybody. It’s easy for modern consumers, who would rather tap or click to order than talk to someone on...

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Loyalty Begets Loyalty, But Only If QSRs Give Customers The Rewards They Want
Loyalty Begets Loyalty, But Only If QSRs Give Customers The Rewards They Want
August 02, 2017  |  Retail

Loyalty is a two-way street — both in life and in rewards programs. Every quick-service restaurant (QSR) seems to offer its own loyalty benefits in increase...

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The Pros And Cons Of Robots In Retail
The Pros And Cons Of Robots In Retail
August 02, 2017  |  Retail

Between automated checkout lines, online grocery ordering and meal kit services, it seems like the inexorable tide of progress is determined to wipe out millions...

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Bad Press Will Keep Chipotle’s Prices Down, For Now
Bad Press Will Keep Chipotle’s Prices Down, For Now
August 01, 2017  |  ResTech

Another Norovirus outbreak couldn’t dent Chipotle’s confidence in itself as the QSR chain looks to raise prices to keep up with rising costs. But it...

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How TGI Fridays Is Feeding Growth With Mobile Order-Ahead
How TGI Fridays Is Feeding Growth With Mobile Order-Ahead
July 31, 2017  |  Mobile Order Ahead

Thanks to online ordering, every day may truly be TGIF at TGI Fridays. In the latest PYMNTS Mobile Order-Ahead Tracker™, Gail Seanor, senior director of...

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NEW REPORT: From Apps To Amazon, Why TGI Fridays Is All In On Mobile Order-Ahead
NEW REPORT: From Apps To Amazon, Why TGI Fridays Is All In On Mobile Order-Ahead
July 28, 2017  |  Mobile Order Ahead

The mobile revolution has hit the dining industry and is becoming a staple for QSRs, fast casual restaurants and beyond. And recently, some brands that...

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Ordering Pizza Looks Easy, But It’s Not — Here’s Why
Ordering Pizza Looks Easy, But It’s Not — Here’s Why
July 27, 2017  |  ResTech

Many platforms want a slice of the digital pizza-ordering pie. Few, however, are equipped to dish up the kind of experience consumers demand. Pizza seems...

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Brandless: Procter & Gamble For A Digital Generation?
Brandless: Procter & Gamble For A Digital Generation?
July 26, 2017  |  Retail

Amazon, Walmart, Uber and others have been shaking up how people get their groceries by expanding their pickup and delivery services. Meanwhile, other services let...

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