Salesforce is set to acquire incentive compensation management software Spiff. The deal, announced Tuesday (Dec. 19), will make Spiff part of Salesforce’s Sales Cloud to...
Salesforce and Amazon Web Services (AWS) have announced a “significant” AI-focused expansion of their partnership. The new agreement, announced Monday (Nov. 27), makes it easier for customers to manage...
Amid the turmoil at OpenAI, several other tech giants have made attempts to hire away the artificial intelligence (AI) firm’s employees. Microsoft, Salesforce, NVIDIA and...
Amazon is taking the safe route when it comes to generative artificial intelligence (AI). The Seattle-based tech giant on Monday (Sept. 25) announced that it...
Salesforce has launched the latest iteration of its artificial intelligence (AI)-powered chatbot. The customer relationship management (CRM) platform announced on Tuesday (Sept. 12) a comprehensive update to their...
IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers...
Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company...
Salesforce has laid off about 50 sales and customer success employees in its Irish offices. These job cuts were made Wednesday (Aug. 2) and are...
Customer touchpoints are increasingly coming alive with the help of innovations like artificial intelligence (AI). And it isn’t just consumer-focused. Business-to-business (B2B) and commercial customers...