Source: en.wikipedia.org
The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as...
A security researcher has found an exposed server containing hundreds of millions of phone numbers linked to Facebook accounts, TechCrunch reported Wednesday (Sept. 4). Get...
Visa announced that since their inception, chip cards have reduced counterfeit fraud by 87 percent. Get the Full Story Complete the form to unlock this...
Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many...
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Experts estimate that total fraud losses in 2018 totaled $3.9 trillion, an increase of 49.5 percent over the last 10 years. Fraud takes many forms,...
Google, in a series of blog posts on Thursday (Aug. 29), described a long-term hacking campaign by malicious actors on the iPhone, according to a...
Facebook is a giant in the ad game, with 2.3 billion active monthly users and $16.6 billion in quarterly advertising revenue. However, its omnipresence makes...
The market share of credit unions is only a fraction of their larger bank counterparts, but they tend to inspire a greater sense of loyalty...