With economic challenges requiring a focus on near-term profitability, grocers are rethinking their technology investments. Retail giant Amazon, for one, appears to be reconsidering the costs...
Even as some grocers turn to next-gen payment solutions, traditional self-checkout continues to expand. Most recently, grocery chain Weis Markets, which operates about 200 stores...
As grocers look for more profitable ways to run their stores, some are going all-in on self-service checkout, while others are finding that the drawbacks...
At the start of the pandemic, grocers could stay ahead of consumers’ self-service expectations by having a self-checkout kiosk. Today, however, the emergence of new...
Today in food commerce, PYMNTS data reveal an increase in daily usage of same-day grocery delivery aggregators such as Instacart, and global convenience store giant...
At this point of the pandemic, most large brick-and-mortar retail chains have established a functional — albeit basic — digital operation to support their core...
Whether cashiers go the way of the horse and buggy could hinge on an experiment Walmart is running in Arkansas. The largest brick-and-mortar retailer in...
Mind the gap, as the saying goes. In this case, it’s the gap between interest and intent, the chasm that lies between consumer awareness of unattended...
There’s not much argument against self-checkout systems as a means of improving the customer experience, but at least a temporary blowback to the technology has begun. Opposition from...