shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Dick’s: Customers Will ‘Lean Into’ Sports Despite Uncertainty
Dick’s: Customers Will ‘Lean Into’ Sports Despite Uncertainty
March 11, 2025  |  Earnings

Facing economic uncertainty, Dick’s Sporting Goods is certain its customers will still turn to sports. The retailer on Tuesday (March 11) released quarterly earnings showing...

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Kohl’s Expects Long Turnaround as Shoppers Are ‘Pretty Constrained’
Kohl’s Expects Long Turnaround as Shoppers Are ‘Pretty Constrained’
March 11, 2025  |  Earnings

Kohl’s is forecasting a difficult 2025 as its new CEO embarks on a lengthy turnaround project. The department store chain released quarterly earnings Tuesday (March...

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Google’s AI-Powered Shopping Tools Personalize Style and Beauty
Google’s AI-Powered Shopping Tools Personalize Style and Beauty
March 05, 2025  |  artificial intelligence

“The influence of AI on shopping habits is undeniable,” Lilian Rincon, VP of Consumer Shopping Product at Google, said during a Tuesday (March 4) media...

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Foot Locker Looks to Digital Expansion, Reimagined Stores to Woo Cautious Customers
Foot Locker Looks to Digital Expansion, Reimagined Stores to Woo Cautious Customers
March 05, 2025  |  Earnings

A common theme in recent earnings calls involving The Home Depot, Lowe’s and Target has been the “cautious consumer” as shoppers are becoming more selective about...

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An Ode to Malls as Gen Z Craves IRL Experiences
An Ode to Malls as Gen Z Craves IRL Experiences
February 22, 2025  |  Retail

“The currency of now” takes on a decidedly different form in this poem about the mall’s resurgence. It celebrates the brick-and-mortar comeback fueled by Gen...

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Walmart and Amazon Expand AI Investments to Boost Efficiency
Walmart and Amazon Expand AI Investments to Boost Efficiency
February 21, 2025  |  retail

Walmart and Amazon are doubling down on AI investments to drive efficiency, enhance customer experiences and fuel business growth, with both companies making significant strides...

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Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
February 18, 2025  |  eCommerce

Anthony Eisen is no stranger to shaking up the financial landscape. As the co-founder of Afterpay, he helped transform the buy now, pay later (BNPL)...

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Amazon Mobile Shopping App Features Products From Other Sites
Amazon Mobile Shopping App Features Products From Other Sites
February 12, 2025  |  Amazon

Amazon is testing a new feature that enables users of the Amazon Shopping app to find select products from other sites and go there to purchase...

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72% of Zillennials Trust Recommendations More Than Ads When Shopping
72% of Zillennials Trust Recommendations More Than Ads When Shopping
February 05, 2025  |  Consumer Insights

Social media’s influence on purchasing decisions is especially strong among zillennials, those born between 1991 and 1999. According to a PYMNTS Intelligence report, “How Social...

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