shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Clarity Is Key: The Link Between Transparent Billing and Chargeback Reduction
Clarity Is Key: The Link Between Transparent Billing and Chargeback Reduction
October 23, 2024  |  Digital Payments

  Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or...

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Generation Pay by Bank: Why Gen Z and Millennials Hold the Key to Widespread Adoption
Generation Pay by Bank: Why Gen Z and Millennials Hold the Key to Widespread Adoption
October 17, 2024  |  Digital Payments

  Pay by bank is a new payment method that is carving out a niche in the consumer payments space. Incentives may be the hook...

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Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
October 15, 2024  |  Retail

  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer...

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Luxury Retailers Merge and Partner Their Ways Through Economic Uncertainty
Luxury Retailers Merge and Partner Their Ways Through Economic Uncertainty
October 11, 2024  |  Retail

The luxury goods market is witnessing a notable trend toward strategic partnerships. Rather than retreating in the face of challenges, industry players are doubling down...

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Battle of the Titans: Amazon, Walmart and the Multitrillion-Dollar US Retail Market
Battle of the Titans: Amazon, Walmart and the Multitrillion-Dollar US Retail Market
October 01, 2024  |  Retail

In 2023, U.S. retail sales surged to nearly $7.25 trillion, representing a third of all consumer spending. Dominating this market are two titans: Amazon and...

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Simon Wants Gen Z to Heed Call of the Mall
Simon Wants Gen Z to Heed Call of the Mall
September 30, 2024  |  Retail

Mall giant Simon Property Group has launched an advertising campaign aimed at younger consumers. “Dubbed ‘Meet Me @themall™,’ the multifaceted campaign blends ‘80s and ‘90s...

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Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
Kohl’s Aims to Refine Its Image as a Top Value Hub for Families
September 13, 2024  |  Retail

In the face of a tough retail environment, Kohl’s is reshaping its identity to feature its value-driven appeal for the entire family. With sales slipping...

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Etsy’s New Search Tools Aim to Elevate Quality Listings and Enhance Seller Success
Etsy’s New Search Tools Aim to Elevate Quality Listings and Enhance Seller Success
September 06, 2024  |  eCommerce

As the digital marketplace grows, Etsy has been enhancing its search and discovery tools to spotlight high-quality listings. With 100 million items available, Etsy focuses...

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Kohl’s, Burlington, Five Below and Dollar General Pivot as Consumers Seek Deals
Kohl’s, Burlington, Five Below and Dollar General Pivot as Consumers Seek Deals
August 29, 2024  |  Earnings

The financial results for four major retailers — Kohl’s, Burlington Stores, Dollar General and Five Below — in the second quarter of 2024 highlighted a range...

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