shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
Amazon Amps Up AI Efforts, While Walmart Takes a Shoppable Blockbuster Approach
December 01, 2023  |  Retail

This week, eCommerce giant Amazon rolled out a new slew of artificial intelligence (AI) tools, giving brands and retailers a chance to upgrade their customer experiences without...

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Mastercard Debuts AI-Powered ‘Muse’ to Offer Shoppers Inspiration
Mastercard Debuts AI-Powered ‘Muse’ to Offer Shoppers Inspiration
November 30, 2023  |  Retail

Mastercard has introduced a generative artificial intelligence (AI) tool that acts as a personal assistant for shoppers. Rolled out by the company’s Dynamic Yield unit, Shopping Muse arrives at a...

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As D2C Brands Seek Retail Boost, Madhappy Takes DIY Approach for Customer Immersion
As D2C Brands Seek Retail Boost, Madhappy Takes DIY Approach for Customer Immersion
November 29, 2023  |  Retail

Several direct-to-consumer (D2C) brands, such as apparel brand Madhappy, are taking a detour from the original playbook and stepping into the retail arena to weave...

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42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores
42% of Consumers With Retail Subscriptions Shop Less Often at Physical Stores
November 29, 2023  |  Subscription Commerce

Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via...

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Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
November 28, 2023  |  eCommerce

No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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Shein Claims Top Spot in PYMNTS’ Provider Ranking of Shopping Apps
Shein Claims Top Spot in PYMNTS’ Provider Ranking of Shopping Apps
November 07, 2023  |  Shopping

The holidays are fast approaching, and gifts are on everyone’s minds. With so many shopping apps available, it can be overwhelming to pick one to...

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Installment Plans Ease Holiday Financial Stress of Inflation
Installment Plans Ease Holiday Financial Stress of Inflation
November 02, 2023  |  Payment Methods

As consumers struggle with tight finances, particularly during the holiday season, access to installment plans like buy now, pay later (BNPL) has become a popular...

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Millennials Turn to Deferred Payments to Spend More
Millennials Turn to Deferred Payments to Spend More
October 27, 2023  |  Consumer Finance

Millennials and bridge millennials most frequently turn to deferred payments for purchasing consumer items. These consumers are generally considered to have been born between 1980...

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