shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

FedEx And UPS Want To Reap Rewards From $90B In Returned Holiday Gifts

FedEx And UPS Want To Reap Rewards From $90B In Returned Holiday Gifts
FedEx And UPS Want To Reap Rewards From $90B In Returned Holiday Gifts
December 27, 2017  |  Delivery

FedEx and UPS don’t want to simply make money delivering holiday gifts; they also want to benefit from the many recipients of unwanted presents that...

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Amazon Boosts Prime Membership During Holiday Runup
Amazon Boosts Prime Membership During Holiday Runup
December 27, 2017  |  Amazon Commerce

Amazon has announced that the 2017 holiday season was its “biggest” ever. Get the Full Story Complete the form to unlock this article and enjoy...

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The Year In Voice-Activated AI
The Year In Voice-Activated AI
December 27, 2017  |  Intelligence of Things

“Alexa?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

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How Capsule Wants To Bring The Human Touch To eCommerce
How Capsule Wants To Bring The Human Touch To eCommerce
December 22, 2017  |  eCommerce

The pharmacy is just one of those places. Like the DMV or the dentist, it’s one of those places consumers have to visit from time...

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Grocerants Take A Bite Out Of Online Grocery And Fast Casual Dining
Grocerants Take A Bite Out Of Online Grocery And Fast Casual Dining
December 22, 2017  |  Retail

Grocery shopping? Nah, just order it online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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Walmart Ends Shoplifting Policy Ruled ‘Extortion’ By Courts
Walmart Ends Shoplifting Policy Ruled ‘Extortion’ By Courts
December 22, 2017  |  Retail

Shoplifting at Walmart — and getting caught — was expensive for shoppers until very recently. A first offender could choose to pay a few hundred dollars, attend...

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Santa To Bring Speakers, Not Wearables, This Christmas
Santa To Bring Speakers, Not Wearables, This Christmas
December 22, 2017  |  Retail

Smart speakers from the likes of Amazon, Google and Microsoft are expected to beat out wearable devices this holiday shopping season as the digital device...

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Have We Already Seen Peak Amazon Prime?
Have We Already Seen Peak Amazon Prime?
December 21, 2017  |  Amazon Commerce

There are rumblings that Amazon Prime may have already hit the upper limits of its growth potential. Get the Full Story Complete the form to...

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Toys R Us Battles Bankruptcy With ‘Play Labs’
Toys R Us Battles Bankruptcy With ‘Play Labs’
December 21, 2017  |  Retail

Struggling retailer Toys R Us tries to reset the toy-buying, brick-and-mortar consumer experience by making their physical stores more hands-on for their youngest patrons. To that...

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