shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Red Lobster Sells Frozen Meals as Consumers Cut Restaurant Spending
Red Lobster Sells Frozen Meals as Consumers Cut Restaurant Spending
February 22, 2023  |  Restaurant innovation

Red Lobster has launched a line of frozen meals as consumers rethink their restaurant spending amid inflation. The casual dining chain, which has more than...

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Walmart Sees 17% Hike in eCommerce in Q4
Walmart Sees 17% Hike in eCommerce in Q4
February 21, 2023  |  Retail

Coming off its first-ever $600 billion year of sales, Walmart told investors Tuesday (Feb. 21) that even though economic concerns continue to cloud the future,...

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Gen Z eGrocery Adoption Outpaces Baby Boomers 4 to 1
Gen Z eGrocery Adoption Outpaces Baby Boomers 4 to 1
February 17, 2023  |  Retail

When it comes to adopting new online grocery shopping habits, PYMNTS data reveals a dramatic gap between younger and older consumers. The Context Grocers and...

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Asda Cuts Final Grocery Ties to Walmart 2 Years After Spin-Off
Asda Cuts Final Grocery Ties to Walmart 2 Years After Spin-Off
February 17, 2023  |  Retail

As grocers look to lay solid foundations for their digital futures, Asda is dropping Walmart. The United Kingdom-based supermarket chain announced Thursday (Feb. 16) that it is partnering with digital...

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PYMNTS Intelligence: Why Cashierless Checkout Is Retail’s Next Normal
PYMNTS Intelligence: Why Cashierless Checkout Is Retail’s Next Normal
February 17, 2023  |  Retail

As in-store shopping has resumed at full tilt following pandemic closures, it is clear that retail will never be the same. After two years of...

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An Insider on Iceland’s First Cashierless Store
An Insider on Iceland’s First Cashierless Store
February 16, 2023  |  Retail

Two-thirds of retailers are investing greater resources into more convenient payment and checkout options, as consumers cite it as one of their top five checkout...

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Instagram Ending Live Shopping as It Shifts to Other Experiences
Instagram Ending Live Shopping as It Shifts to Other Experiences
February 15, 2023  |  Shopping

Instagram will stop offering its users live shopping on March 16. Parent company Meta said in a post on the Instagram help center that while...

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Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
February 15, 2023  |  Earnings

Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. The multinational grocery giant, parent of a range of well-known supermarket...

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The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Traditional brick-and-mortar...

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