shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
February 06, 2023  |  Retail

Instacart’s first Scan & Pay checkout deployment comes as in-store mobile features catch on among grocers. The grocery aggregator announced Monday (Feb. 6) that Foodcellar...

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Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
February 06, 2023  |  Retail

As grocers look to maximize convenience, curbside pickup is emerging as the fast and favorite method. This, as new grocers are popping up across the...

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Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
February 06, 2023  |  Retail

Turns out, emerging nations may hold some clues for the rest of the world when it comes to doing digital commerce right. This, as new...

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7.2% of US Consumers Buy Groceries Online
7.2% of US Consumers Buy Groceries Online
February 06, 2023  |  Shopping

The pandemic disrupted the reign of brick-and-mortar grocery stores as the go-to channel for most grocery shoppers. PYMNTS’ latest consumer research reveals that, on average,...

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Amazon Takes a Bite Out of Traditional Grocery Sales
Amazon Takes a Bite Out of Traditional Grocery Sales
February 03, 2023  |  Retail

Grocers may want to watch their backs because Amazon is gunning to grow its share. On a call with analysts Thursday (Feb. 2) discussing the eCommerce giant’s...

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Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. According to findings in...

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UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
January 30, 2023  |  Loyalty & Rewards

Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Recent results published from the Cancer Loyalty Card Study (CLOCS), led...

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Kroger Sees Brick-and-Mortar Shoppers Supplementing In-Store Experience with Digital Deals
Kroger Sees Brick-and-Mortar Shoppers Supplementing In-Store Experience with Digital Deals
January 30, 2023  |  Retail

Grocers can leverage digital to drive engagement even with grocery customers shopping in stores. In fact, many brick-and-mortar-only customers are turning to digital technologies to...

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Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
January 27, 2023  |  Amazon Delivery

Amazon is raising the amount Prime members must spend to get free grocery delivery. Effective Feb. 28, members must order $150 for free delivery from Amazon...

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