shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
Ahold CFO Says 10B Personalized Offers Drove Record Digital Engagement
February 15, 2023  |  Earnings

Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. Get the Full Story Complete the form to unlock this article...

READ MORE >
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Get the...

READ MORE >
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
February 06, 2023  |  Retail

Instacart’s first Scan & Pay checkout deployment comes as in-store mobile features catch on among grocers. Get the Full Story Complete the form to unlock...

READ MORE >
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
February 06, 2023  |  Retail

As grocers look to maximize convenience, curbside pickup is emerging as the fast and favorite method. Get the Full Story Complete the form to unlock...

READ MORE >
Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
February 06, 2023  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
7.2% of US Consumers Buy Groceries Online
7.2% of US Consumers Buy Groceries Online
February 06, 2023  |  Shopping

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Amazon Takes a Bite Out of Traditional Grocery Sales
Amazon Takes a Bite Out of Traditional Grocery Sales
February 03, 2023  |  Retail

Grocers may want to watch their backs because Amazon is gunning to grow its share. Get the Full Story Complete the form to unlock this...

READ MORE >
Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. Get the Full Story...

READ MORE >
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
January 30, 2023  |  Loyalty & Rewards

Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Get the Full Story Complete the form to unlock this article...

READ MORE >