shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
April 28, 2025  |  Consumer Insights

For several consumer-facing companies, the best thing that can be said is that households are cautious, or rather outright fearful, with tariffs as the catalyst. ...

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Walmart to Offer 3-Hour Delivery to 95% of Americans
Walmart to Offer 3-Hour Delivery to 95% of Americans
April 25, 2025  |  Walmart

Walmart plans to be able to deliver to 95% of Americans within three hours by the end of the year, President and CEO Doug McMillon wrote...

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Regulatory Shifts and Cyberattacks Put UK Merchant Credential Storage in the Spotlight
Regulatory Shifts and Cyberattacks Put UK Merchant Credential Storage in the Spotlight
April 25, 2025  |  Shopping

In the current environment, no matter what the country, consumers are keenly aware of the pressures of inflation, of how far their spending can stretch,...

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Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
April 16, 2025  |  Consumer Insights

As earnings season kicked off last week, JPMorgan’s CFO Jeremy Barnum said on the conference call with analysts that consumers had been front-loading their spending...

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Dick’s: Customers Will ‘Lean Into’ Sports Despite Uncertainty
Dick’s: Customers Will ‘Lean Into’ Sports Despite Uncertainty
March 11, 2025  |  Earnings

Facing economic uncertainty, Dick’s Sporting Goods is certain its customers will still turn to sports. Get the Full Story Complete the form to unlock this...

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Kohl’s Expects Long Turnaround as Shoppers Are ‘Pretty Constrained’
Kohl’s Expects Long Turnaround as Shoppers Are ‘Pretty Constrained’
March 11, 2025  |  Earnings

Kohl’s is forecasting a difficult 2025 as its new CEO embarks on a lengthy turnaround project. Get the Full Story Complete the form to unlock...

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Google’s AI-Powered Shopping Tools Personalize Style and Beauty
Google’s AI-Powered Shopping Tools Personalize Style and Beauty
March 05, 2025  |  artificial intelligence

“The influence of AI on shopping habits is undeniable,” Lilian Rincon, VP of Consumer Shopping Product at Google, said during a Tuesday (March 4) media...

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Foot Locker Looks to Digital Expansion, Reimagined Stores to Woo Cautious Customers
Foot Locker Looks to Digital Expansion, Reimagined Stores to Woo Cautious Customers
March 05, 2025  |  Earnings

A common theme in recent earnings calls involving The Home Depot, Lowe’s and Target has been the “cautious consumer” as shoppers are becoming more selective about...

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An Ode to Malls as Gen Z Craves IRL Experiences
An Ode to Malls as Gen Z Craves IRL Experiences
February 22, 2025  |  Retail

“The currency of now” takes on a decidedly different form in this poem about the mall’s resurgence. It celebrates the brick-and-mortar comeback fueled by Gen...

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