shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations

The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Get the...

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Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
Instacart Deploys Scan & Pay as In-Store Shoppers Demand Digitization
February 06, 2023  |  Retail

Instacart’s first Scan & Pay checkout deployment comes as in-store mobile features catch on among grocers. Get the Full Story Complete the form to unlock...

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Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
Curbside Grocery Grows as Supermarkets Look to Replicate Gas Station-style Convenience
February 06, 2023  |  Retail

As grocers look to maximize convenience, curbside pickup is emerging as the fast and favorite method. Get the Full Story Complete the form to unlock...

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Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
Brazil, India, Mexico and UAE Lead Gains in Online Shopping Satisfaction
February 06, 2023  |  Retail

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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7.2% of US Consumers Buy Groceries Online
7.2% of US Consumers Buy Groceries Online
February 06, 2023  |  Shopping

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Amazon Takes a Bite Out of Traditional Grocery Sales
Amazon Takes a Bite Out of Traditional Grocery Sales
February 03, 2023  |  Retail

Grocers may want to watch their backs because Amazon is gunning to grow its share. Get the Full Story Complete the form to unlock this...

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Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. Get the Full Story...

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UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
January 30, 2023  |  Loyalty & Rewards

Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Get the Full Story Complete the form to unlock this article...

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