shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Walmart and Amazon Expand AI Investments to Boost Efficiency
Walmart and Amazon Expand AI Investments to Boost Efficiency
February 21, 2025  |  retail

Walmart and Amazon are doubling down on AI investments to drive efficiency, enhance customer experiences and fuel business growth, with both companies making significant strides...

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Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
February 18, 2025  |  eCommerce

Anthony Eisen is no stranger to shaking up the financial landscape. As the co-founder of Afterpay, he helped transform the buy now, pay later (BNPL)...

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Amazon Mobile Shopping App Features Products From Other Sites
Amazon Mobile Shopping App Features Products From Other Sites
February 12, 2025  |  Amazon

Amazon is testing a new feature that enables users of the Amazon Shopping app to find select products from other sites and go there to purchase...

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72% of Zillennials Trust Recommendations More Than Ads When Shopping
72% of Zillennials Trust Recommendations More Than Ads When Shopping
February 05, 2025  |  Consumer Insights

Social media’s influence on purchasing decisions is especially strong among zillennials, those born between 1991 and 1999. Get the Full Story Complete the form to...

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Consumers Use Credit to Plug Widening Gap Between Income and Spending
Consumers Use Credit to Plug Widening Gap Between Income and Spending
January 31, 2025  |  Consumer Finance

Only a few weeks into the current earnings season, and top-line momentum and commentary from firms, including banks and the payment networks, have all pointed...

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Retailers Embrace the Power of Hyper-Personalization
Retailers Embrace the Power of Hyper-Personalization
January 27, 2025  |  retail

In today’s retail environment, hyper-personalized customer experiences are essential for driving digital engagement and customer loyalty. With concerns over fraud and the need to stay...

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What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
January 27, 2025  |  Retail

Remember the days when brands could only dream of reaching customers beyond their local storefronts? That limitation now feels as outdated as a landline. Get...

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Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
January 24, 2025  |  Retail

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns....

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Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
January 22, 2025  |  eCommerce

Turns out, we can learn a lot of things about people by studying rats. Get the Full Story Complete the form to unlock this article...

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