shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
June 12, 2024  |  Retail

According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses...

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TikTok Shop Testing Image Search Capability in US, Southeast Asia
TikTok Shop Testing Image Search Capability in US, Southeast Asia
June 11, 2024  |  eCommerce

TikTok is reportedly testing image search capability for TikTok Shop. This capability allows users to use a photo that they have taken or uploaded to find similar...

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Consumers Cut Spending as Financial Safety Nets Fray
Consumers Cut Spending as Financial Safety Nets Fray
June 07, 2024  |  Consumer Finance

Over the years, PYMNTS Intelligence research reveals, fewer and fewer consumers find themselves with savings enough to fall back on, and they are adjusting their...

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Affirm Says Two New BNPL Offers Better Align Payments With Paychecks
Affirm Says Two New BNPL Offers Better Align Payments With Paychecks
June 06, 2024  |  Buy Now Pay Later

Buy now, pay later (BNPL) provider Affirm has launched two new payment options. The company on Thursday (June 6) announced the debut of Pay in...

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Stitch Fix: Shoppers Splurging on Fashion Demand More Personalized Expertise
Stitch Fix: Shoppers Splurging on Fashion Demand More Personalized Expertise
June 04, 2024  |  Earnings

Amid ongoing economic challenges, shoppers may be willing to spring for premium fashion service, but as Stitch Fix has seen, they need to know that...

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New Data: Card-Linked Offers Improve Relevance and Value
New Data: Card-Linked Offers Improve Relevance and Value
May 29, 2024  |  Loyalty & Rewards

Consumers who use card-linked shopping offers, which provide special savings or rewards attached to a merchant or product, return for more — most do. But...

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Memorial Day Kicks Off Summer of the US Consumer
Memorial Day Kicks Off Summer of the US Consumer
May 27, 2024  |  Economy

In 1967, it was the Summer of Love. In 2020, it was the summer of COVID-19. When summer 2024 goes in the books — from...

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Unlocking ‘Self-Driving Money’ With Smarter Card Reward Management
Unlocking ‘Self-Driving Money’ With Smarter Card Reward Management
May 21, 2024  |  Credit Cards

Most credit cards — more than 80% — offer rewards to their users. But making the most of those rewards can be a challenge, particularly...

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Mall of America Leads Push to Unique On-Site Experiences
Mall of America Leads Push to Unique On-Site Experiences
May 20, 2024  |  Retail

As shoppers turn to eCommerce channels for convenience, many are still willing to go to brick-and-mortar malls for unique, site-specific experiences. Seizing on this demand, Mall...

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