shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Kroger, Microsoft Take On Amazon Go
Kroger, Microsoft Take On Amazon Go
January 07, 2019  |  Innovation

Kroger and Microsoft announced Monday (Jan. 7) that the two are partnering up to enable a connected store experience leveraging Microsoft’s Azure cloud and Kroger...

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Footfall Worries US Retail Despite Strong Holiday Season
Footfall Worries US Retail Despite Strong Holiday Season
January 07, 2019  |  Retail

Despite a record-breaking holiday season for retailers in 2018, the strength of the industry’s recovery is being called into question as data emerges that shows...

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Self-Checkout Gets An Innovation Makeover
Self-Checkout Gets An Innovation Makeover
December 31, 2018  |  Commentary

Matt Redwood, head of self-service at Diebold Nixdorf, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Self-checkout has been around for 15 years...

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2018: The Year Of The Confident Consumer
2018: The Year Of The Confident Consumer
December 29, 2018  |  Economy

What a difference a decade makes. Ten years ago, consumer confidence had slipped to an all-time low, and consumer spending followed it down the rabbit...

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What Hath Bridge Millennials Wrought To Commerce And Payments?
What Hath Bridge Millennials Wrought To Commerce And Payments?
December 28, 2018  |  Retail

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What makes millennials tick? The goal? Sift...

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Former Saks CEO On Retail’s Big 2018 Holiday Jump
Former Saks CEO On Retail’s Big 2018 Holiday Jump
December 28, 2018  |  Retail

Holidays are nothing if not factories for new memories. When it comes to retail, recollections seem likely to linger upon the ongoing (and significant) growth...

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Amazon’s Holiday Sales Foreshadow 2019 Retail Trends
Amazon’s Holiday Sales Foreshadow 2019 Retail Trends
December 27, 2018  |  Amazon

Judging by its holiday performance and PYMNTS research, Amazon is well on its way to commanding more of consumers’ paychecks in 2019. The 2018 holiday...

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Alexa Voice Shopping Up 3X This Holiday Season
Alexa Voice Shopping Up 3X This Holiday Season
December 27, 2018  |  Alexa

Amazon’s record-breaking holiday shopping season was powered in part by voice-activated shopping, with the eCommerce giant saying orders placed via Alexa were three times higher...

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50 Pct Of Amazon Holiday Sales Come From SMB Sellers
50 Pct Of Amazon Holiday Sales Come From SMB Sellers
December 26, 2018  |  eCommerce

Amazon announced news on Wednesday (Dec. 26) that it had a record-breaking holiday season in 2018, with more items ordered around the globe than any...

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