shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

QVC Rolls Out Shopping Video ‘Q Anytime’ Mobile App

QVC Rolls Out Shopping Video ‘Q Anytime’ Mobile App
QVC Rolls Out Shopping Video ‘Q Anytime’ Mobile App
February 07, 2019  |  Retail

QVC, the television home shopping network, is releasing a video shopping app for the iPhone, to create what the company calls “immersive, engaging, video-based shopping...

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US Online Grocery Spend Peaks At 3 Pct
US Online Grocery Spend Peaks At 3 Pct
February 05, 2019  |  Retail

Although retailers such as Kroger, Walmart and Amazon are working on grocery delivery solutions, only 3 percent of today’s grocery spend in the U.S. occurs...

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The VR Effect On Retail: Fad Or True Game-Changer?
The VR Effect On Retail: Fad Or True Game-Changer?
January 23, 2019  |  Retail

Move aside, storefront mannequins. Hot on the heels of its close cousin, augmented reality (AR), more retailers are using immersive virtual reality (VR) experiences to...

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What Consumers Expect From Issuers And Mobile Card Services
What Consumers Expect From Issuers And Mobile Card Services
January 17, 2019  |  Mobile

Consumers aren’t just using financial apps to check on their last five transactions or send and receive payments. They are increasingly turning to their smartphones...

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Germany Says Amazon Dash Button Breaks Consumer Law
Germany Says Amazon Dash Button Breaks Consumer Law
January 10, 2019  |  Amazon

A court in Germany handed down a harsh ruling about Amazon’s Dash buttons on Thursday (Jan. 10), according to a report from Reuters. Get the...

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Kroger, Microsoft Take On Amazon Go
Kroger, Microsoft Take On Amazon Go
January 07, 2019  |  Innovation

Kroger and Microsoft announced Monday (Jan. 7) that the two are partnering up to enable a connected store experience leveraging Microsoft’s Azure cloud and Kroger...

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Footfall Worries US Retail Despite Strong Holiday Season
Footfall Worries US Retail Despite Strong Holiday Season
January 07, 2019  |  Retail

Despite a record-breaking holiday season for retailers in 2018, the strength of the industry’s recovery is being called into question as data emerges that shows...

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Self-Checkout Gets An Innovation Makeover
Self-Checkout Gets An Innovation Makeover
December 31, 2018  |  Commentary

Matt Redwood, head of self-service at Diebold Nixdorf, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Get the Full Story Complete the form...

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2018: The Year Of The Confident Consumer
2018: The Year Of The Confident Consumer
December 29, 2018  |  Economy

What a difference a decade makes. Ten years ago, consumer confidence had slipped to an all-time low, and consumer spending followed it down the rabbit...

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