shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Retailers Reduce Reliance on Shopping Centers Even as Gen Z Loves Malls
Retailers Reduce Reliance on Shopping Centers Even as Gen Z Loves Malls
March 25, 2024  |  Retail

Amid ongoing uncertainty, retailers are scaling back their reliance on in-mall locations, even as the new generation of shoppers flocks to these shopping centers. On...

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Shoppers Still Buying New Clothes Despite Budget Pressures
Shoppers Still Buying New Clothes Despite Budget Pressures
March 22, 2024  |  Retail

As consumers’ budgetary pressures prompt many to cut back on nonessential purchases, PYMNTS Intelligence research finds that shoppers still splurge on the clothing they want....

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Visa: Behind-the-Scenes Collaboration Needed to Create eCommerce ‘Magic’ for Small Businesses
Visa: Behind-the-Scenes Collaboration Needed to Create eCommerce ‘Magic’ for Small Businesses
March 21, 2024  |  SMBs

On the face of it, eCommerce has all the hallmarks of magic, especially for small to medium-sized businesses. Imagine: You’re out to lunch with a...

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Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
March 20, 2024  |  Consumer Insights

As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued...

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Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
March 20, 2024  |  VISA

Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...

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DoorDash Says Consumers’ Instant Demand Now Includes Beauty Products
DoorDash Says Consumers’ Instant Demand Now Includes Beauty Products
March 18, 2024  |  Retail

As DoorDash aims to shift its focus from just restaurant delivery to on-demand fulfillment overall, the aggregator is expanding its beauty selection to drive adoption...

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‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
March 12, 2024  |  Retail

Even though Hollywood’s incarnation of Barbie took home just one Academy Award this week, the famous figurine is well positioned for another year of solid sales. As PYMNTS...

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Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
March 08, 2024  |  Retail

As ongoing economic pressures shrink the middle class, retailers are being challenged to either cut prices and step up their deals and discounts or make...

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New Research: Card-Linked Offers Reaching Top Earners and Gen Z
New Research: Card-Linked Offers Reaching Top Earners and Gen Z
March 05, 2024  |  Merchant Innovation

The end of 2023 provided little reprieve from rising prices, even as the impending holidays encouraged consumers to manage spending. The need to save made...

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