shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Twenty-Two Percent Of Shoppers Use A Retailer’s Mobile App Because Of Discounts
Twenty-Two Percent Of Shoppers Use A Retailer’s Mobile App Because Of Discounts
May 22, 2018  |  Retail

Consumers love mobile apps: In fact, there were 175 billion downloads globally in 2017 — a 60 percent growth from 2015, according to App Annie’s...

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Why Benchmark Capital Put $50M Behind Good Eggs
Why Benchmark Capital Put $50M Behind Good Eggs
May 22, 2018  |  Retail

Grocery is a big category. There’s brick-and-mortar retail, where competition is so fierce that the media has branded it “the grocery wars.” There’s online food...

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Amazon Takes Tough Stance On Returns
Amazon Takes Tough Stance On Returns
May 22, 2018  |  Amazon Delivery

Remember that old saying, “You break it, you bought it?” A tweak on that might read: “You click on it, you bought it.” Or, in...

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Cementing Customer Relationships Over A Hot Cup Of Coffee
Cementing Customer Relationships Over A Hot Cup Of Coffee
May 22, 2018  |  Retail

Relationship commerce exists as something of a gold standard in the era of the increasingly scattered customer. Loyalty, in the era of mobile, can be...

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Digital Bespoke Platforms Can Provide Brands With Valuable Data
Digital Bespoke Platforms Can Provide Brands With Valuable Data
May 22, 2018  |  Retail

Consumers might need a pair of dress shoes for work or a wedding, but they’re sometimes faced with a dilemma: How can they buy a...

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UK-Based Whisk Acquires Germany’s Avocando
UK-Based Whisk Acquires Germany’s Avocando
May 22, 2018  |  Partnerships / Acquisitions

After building a data platform to run food-related mobile apps, U.K.-based Whisk has acquired Germany-based Avocando. While the terms of the deal were not made...

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The Future Of Augmented Reality Is Becoming Clearer
The Future Of Augmented Reality Is Becoming Clearer
May 21, 2018  |  Innovation

Recent moves from PayPal and Target have brought fresh attention to the use of augmented reality (AR) to boost commerce and payments. The technology remains...

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Bridge Millennials And The Threat To Physical Retail
Bridge Millennials And The Threat To Physical Retail
May 14, 2018  |  Consumer Insights

Sometimes it pays to follow the scent. Each quarter for about the last 18 months, we’ve asked 4,000 consumers to tell us why they shopped...

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Nestlé Misses Out As Frozen Food Category Heats Up
Nestlé Misses Out As Frozen Food Category Heats Up
May 11, 2018  |  Retail

Nestlé’s three-year plan to get millennials back into frozen food was only half-cooked when consumers in their 20s and 30s started returning to the freezer aisle...

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