Webrooming, before the pandemic, was a full-on retailing trend. But as the pandemic-driven digital shift gains traction, retailers have to be wondering if consumers will...
It can be challenging to recall the fear brick-and-mortar retailers had of mobile commerce seven to 10 years ago. Get the Full Story Complete the...
“It is not about changing the swipe or dip to a tap; it’s about using a [smart]phone to do things that you could not otherwise do.”...
Generation Z (ages 18 to 26) is leading the charge when it comes to the adoption and frequent usage of omnichannel shopping in the U.S....
Two years ago “showrooming” was something of a boogey-man for brick-and-mortar retailers. In 2012, analysts were writing the early drafts of Best Buy’s obituary, mostly...
In the struggle between online and in-store shopping, the advantage has shifted to bricks-and-mortar retailers, according to GfK’s 2014 FutureBuy shopping habits study — at...
Macy’s is launching its own mobile image-recognition app designed to let customers easily search for items on its ecommerce site by submitting a photo of...