subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Rent the Runway Takes Another Shot at Subscription Retail
Rent the Runway Takes Another Shot at Subscription Retail
December 09, 2024  |  Subscription Commerce

After focusing on cost-cutting and margin improvement from 2020 to 2023, Rent the Runway is now back in “growth mode,” according to CEO Jennifer Hyman. As...

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OpenAI Debuts $200-Per-Month ChatGPT Pro Plan
OpenAI Debuts $200-Per-Month ChatGPT Pro Plan
December 05, 2024  |  artificial intelligence

OpenAI has debuted a “research grade” version of its main artificial intelligence (AI) model. “As AI becomes more advanced, it will solve increasingly complex and...

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Uber Cooperates With FTC Investigation of Subscription Cancellation Policies
Uber Cooperates With FTC Investigation of Subscription Cancellation Policies
November 27, 2024  |  Subscriptions

The Federal Trade Commission (FTC) reportedly is investigating consumer complaints that Uber Technologies signed them up for Uber One subscriptions without their consent and made...

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Judge Rules SiriusXM Must Make It Easier to Cancel Subscriptions
Judge Rules SiriusXM Must Make It Easier to Cancel Subscriptions
November 22, 2024  |  Subscription Commerce

A New York state judge ruled Thursday (Nov. 21) that SiriusXM must change its subscription cancellation policies and pay unspecified damages. Justice Lyle Frank found that...

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AI App Race Intensifies as Tech Giants Vie for Consumer Attention
AI App Race Intensifies as Tech Giants Vie for Consumer Attention
November 15, 2024  |  artificial intelligence

Google’s quiet global rollout of its Gemini iPhone app on Thursday (Nov. 14) marks the latest move by tech companies to capture mainstream users seeking...

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AppDirect to Bolster Technology Management Functionality With vCom Solutions Acquisition
AppDirect to Bolster Technology Management Functionality With vCom Solutions Acquisition
November 12, 2024  |  Acquisitions

AppDirect plans to acquire vCom Solutions to further its mission of becoming a single platform for buying, selling and managing recurring technology services through advisors. The planned...

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The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
The Vitamin Shoppe Embraces Digital Transformation for Enhanced Customer Journeys
October 29, 2024  |  Retail

The Vitamin Shoppe is strategically striving to elevate its customer experience, using tech to create a more personal omnichannel shopping experience that the company hopes...

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Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn
Subscription Economy Veteran Sounds the Alarm on Hidden Cost of Churn
October 29, 2024  |  Subscription Commerce

Subscription businesses live and die by customer loyalty — yet many don’t see the full price tag of customer churn until it’s too late. “Recurring...

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Apple TV+ to Join Amazon Prime Video’s Add-On Subscription Options
Apple TV+ to Join Amazon Prime Video’s Add-On Subscription Options
October 11, 2024  |  Apple

The addition of Apple TV+ to Amazon Prime Video’s collection of add-on subscription options in the United States will grow Prime Video’s offering and expand Apple TV+’s audience,...

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