subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

New Data Shows Why 48% of Retail Subscription Customers May Not Be Worth Retaining

New Data Shows Why 48% of Retail Subscription Customers May Not Be Worth Retaining
New Data Shows Why 48% of Retail Subscription Customers May Not Be Worth Retaining
June 14, 2023  |  Subscriptions

The retail subscription sector is feeling the pain of financially tapped-out consumers or those simply disenchanted with the workings of subscription plans, making retention strategies...

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Study Finds 30% of Subscribers Account for Nearly 80% of Subscription Merchant Revenue
Study Finds 30% of Subscribers Account for Nearly 80% of Subscription Merchant Revenue
June 14, 2023  |  Subscription Commerce

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Netflix Signed Up 200K in Days After Password-Sharing Crackdown
Netflix Signed Up 200K in Days After Password-Sharing Crackdown
June 11, 2023  |  Subscriptions

Netflix’s password-sharing ban hasn’t hurt its subscriber numbers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Bark Shifts Focus to Resonate With Consumers Beyond Subscriptions 
Bark Shifts Focus to Resonate With Consumers Beyond Subscriptions 
June 06, 2023  |  Subscription Commerce

Despite the economic changes, pet essentials remain highly valued by pet parents. However, Bark, the omnichannel dog brand known for its BarkBox and Super Chewer...

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Peloton, Lululemon Shift Gears to Respond to Changing Landscape of Fitness Hardware 
Peloton, Lululemon Shift Gears to Respond to Changing Landscape of Fitness Hardware 
May 09, 2023  |  Fitness

Last week PYMNTS reported that Peloton is preparing for a rebranding effort as it expands its knowledge of its customer base and their workout preferences....

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Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
May 08, 2023  |  Subscriptions

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Discount Subscriptions Combine Consumers’ Two Favorite Features: Convenience and Savings
Discount Subscriptions Combine Consumers’ Two Favorite Features: Convenience and Savings
May 02, 2023  |  Subscription Commerce

Subscriptions considered discretionary were among the first to go when consumers began slashing their budgets and their providers have generally struggled since. Get the Full...

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Cost Drives 56% of All Retail Subscription Cancellations
Cost Drives 56% of All Retail Subscription Cancellations
April 18, 2023  |  Subscription Commerce

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FlexPay CEO: Proposed ‘Click to Cancel’ Subscription Rule Could Harm Good Actors
FlexPay CEO: Proposed ‘Click to Cancel’ Subscription Rule Could Harm Good Actors
April 07, 2023  |  Subscriptions

Almost no one doubts that some subscription companies make it difficult for their customers to cancel. Get the Full Story Complete the form to unlock...

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