subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Streaming No Sure Bet in Europe Despite Netflix EMEA Growth
Streaming No Sure Bet in Europe Despite Netflix EMEA Growth
January 22, 2023  |  Streaming

Netflix now has more subscribers in the EMEA region than in the U.S. and Canada. The latest figures from Netflix’s Q4 earnings reveal that in...

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Failed Payments Top Pain Point for Subscription Businesses
Failed Payments Top Pain Point for Subscription Businesses
January 20, 2023  |  Subscriptions

It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber...

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Netflix Q4 Results Show Strong Monetization For Global Content Machine
Netflix Q4 Results Show Strong Monetization For Global Content Machine
January 19, 2023  |  Streaming

After a year of re-invention and change, Netflix is now also changing its leadership. This, as the streaming TV titan handed in a Q4 2022...

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Auto-Renewal Warnings Drive More Subscription Firms to Data-Based LTV Strategies
Auto-Renewal Warnings Drive More Subscription Firms to Data-Based LTV Strategies
January 19, 2023  |  Subscription Commerce

Subscription businesses must do a better job of locking in loyalty and rely less on tactics like auto-renewals that regulators dislike. This, as the Consumer...

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Streaming Platforms Leverage Mobile Payments to Entice MENA Customers
Streaming Platforms Leverage Mobile Payments to Entice MENA Customers
January 19, 2023  |  Mobile Payments

Streaming platforms are embracing mobile payments in the Middle East and North Africa (MENA) region. Around the world, localizing payment methods is key for streaming...

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CFPB Cracks Down on Subscription Businesses
CFPB Cracks Down on Subscription Businesses
January 19, 2023  |  Subscriptions

Companies are being cautioned that they must not trick people into paying for subscriptions they don’t want. The Consumer Financial Protection Bureau (CFPB) has issued...

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Chord Announces $15M Series A as D2C Brands Prioritize Data
Chord Announces $15M Series A as D2C Brands Prioritize Data
January 19, 2023  |  eCommerce

Chord is bringing in funds by the millions as D2C companies seek sharper data insights. The New York-based startup, which offers more financially accessible data...

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Customers Reward CEO’s Honest Emailed Apology
Customers Reward CEO’s Honest Emailed Apology
January 15, 2023  |  eCommerce

When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way...

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Half of All Subscription Providers Are Struggling to Attract Customers
Half of All Subscription Providers Are Struggling to Attract Customers
January 12, 2023  |  Subscription Commerce

Amid inflation, about half of subscription businesses expect a difficult year ahead for customer acquisition. By the Numbers For PYMNTS’ recent study “The State Of...

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